Administrative Professional with Remote Experience

Results-driven professional with experience

in office administration, customer service, and

communications. Proficient in Microsoft Word,

Excel and Adobe. Known for strong

organizational, time management, and

problem-solving skills, with the ability to

consistently meet deadlines and thrive both

independently and in collaborative

environments.

CHRISTA

PANCHERI

Email: ******@*****.***

Phone: 907-***-****

Collaborated with families and their children with developmental disabilities to provide high-quality, individualized services.

Planned and coordinated events, created promotional materials

(, and partnered with community agencies to organize and participate in events.

Developed and maintained service plans and accurate records. Ensured staff compliance with required trainings and certifications.

Hired as Rehab Tech, assisting therapists with patients in therapy gym. Transitioned to remote employment as a Managed Care Coordinator Assistant in 2023.

Utilized computer and various software programs to perform tasks and maintain patient records.

Assisted team with managed care authorizations and updates to insurance companies, in order to initiate and maintain treatment for rehabilitative patients within nursing home setting.

Submitted all Part B Medicare authorization requests for approximately 50 facilities in Mississippi, Louisiana and Texas. Coordinated weekly meetings with facilities.

Directly worked with case workers and agents for several insurance agencies, such as Wellmed, Humana, Wellcare, Aetna and Peoples Health.

Supported students with diverse learning disabilities, including developmental disorders, and/or behavioral, emotional and mental health disorders, within a classroom environment. Assisted in classroom at North Star Behavioral Hospital with grades Pre-K-6 th grade, for 4 years.

Assisted in classroom at Alaska Psychiatric Institute with grades 6th-12 th, for 2 years.

Provided classroom support at Jessie Lee Boys Home for grades 3rd-12th.

Well-versed in modern

computer systems and

software platforms

Knowledge in Medicare

documentation and

authorizations

Problem-solving

Critical thinking

Attention to detail

Communication

Time Management

Organization

Customer Service

SUMMARY

RELEVANT WORK EXPERIENCE

SKILLS

Family Network Assistant

Hope Community Resources

(January 2019-June 2019)

Managed Care Coordinator Assistant

Reliant Rehabilitation

(November 2021-January 2026)

Teaching Assistant

Anchorage School District: Special Schools

(September 2011-May 2018)

Bachelors in Human Services

Associates in Criminal Justice

EDUCATION

University of Alaska Anchorage

University of Phoenix

REFERENCES

SARAH MARSH 469-***-****

MARY BRYANT 469-***-****

CASSIE MORGAN 601-***-****

SHERRY STONE 318-***-****

VENESSA PERRY 907-***-**** *** CAN PROVIDE MORE EXTENSIVE JOB HISTORY UPON REQUEST.

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