Customer service office call center

Tenaya Green

Tampa, FL 813-***-**** ************@*****.***

Professional Experience

Project Support Coordinator — Greens Screens

Tampa, FL September 2024 – Present

Assist company leadership with administrative and customer service tasks.

Provide job site support by helping with light cleaning and maintenance.

Help maintain a safe and orderly work environment through post-project cleanup.

Set up, monitor, and remove temporary work zones to support operational flow.

Customer Service Representative — Suncoast Pest Control

St. Petersburg, FL September 2021 – September 2024

Delivered responsive customer service through phone, email, and live chat.

Scheduled and coordinated service appointments with technicians and clients.

Resolved service concerns and ensured a high level of customer satisfaction.

Maintained accurate customer records and service logs.

Explained pest control solutions and billing procedures to clients.

Handled payments and processed invoices accurately and efficiently.

Medical Technician / Caregiver — Magnolia Gardens Assisted Living

St. Petersburg, FL October 2017 – April 2020

Supported residents with daily living activities including mobility and personal hygiene.

Administered medications as prescribed and monitored for side effects.

Assisted with meal preparation and ensured dietary compliance.

Performed light housekeeping and ensured a clean living environment.

Observed and reported changes in residents’ physical or emotional well-being.

Medical Technician / Caregiver — Bayside Terrace Assisted Living

St. Petersburg, FL July 2014 – October 2017

Administered medications and recorded vital signs per medical guidelines.

Assisted residents with mobility, hygiene, and daily care routines.

Maintained accurate health documentation in compliance with regulatory standards.

Supported healthcare staff with basic medical procedures and coordinated care plans.

Tenaya Green

Tampa, FL 813-***-**** ************@*****.***

Cashier / Retail Associate — Del Sol

Madeira Beach, FL March 2012 – June 2014

Processed transactions and maintained register accuracy.

Supported inventory management and assisted customers with purchases.

Promoted store specials and encouraged customer engagement.

Cashier — Labor Finders

St. Petersburg, FL November 2010 – February 2012

Handled cash and card transactions in a fast-paced setting.

Maintained an organized and stocked checkout area.

Provided excellent customer service and ensured accurate packaging of purchases.

Education & Certifications

High School Diploma

St. Petersburg High School

Certifications:

CPR Certified

Certified Medication Technician

Medication Administration

Contact this candidate