Great organizational skills. Experience vetting prospects.

Shaanteh Johnson-Williams

Clearwater, FL ***** +1-862-***-**** *********@*****.***

Professional Summary

To secure a position with a company that promotes growth, and job advancement. Work Experience

Front Desk Concierge

Pruitt Place Assistnat Living Facility Clearwater, FL January 2026 to Present

Answer incoming calls

Delivery package to residents

Schedule Transportation for residents to doctor appointments. Fill in as bus driver when needed

Inform of call light of residents in need of assistance. Assistant in daily activities for residents.

Assistant in Administrative needs

Systems Administrator

Insurance Administrative Solutions Clearwater, FL August 2023 to January 2026

I worked in the commission accounting department of an insurance administrative company. Assistant agents in entering Medicare Supplement applications Monitor commission payment and collect any ch a rge backs. Answer calls and direct to correct department for insurance customers. Transportation Specialist

Comfort Care Transportation Tampa, FL

November 2020 to August 2023

Provide transportation for patients of Wellmed clients. Wheelchair transportation.

Customer Service Representative

TruGreen Woodbridge, NJ

June 2018 to January 2020

Receive inbound calls from customers who receive lawn service. Save and provide upsells of service.

Retain customers

Overnight Dispatcher

Harrison Global Transportation Elizabeth, NJ

March 2016 to June 2018

• Dispatch and oversee rides for NY, NJ, and PHI.

• Monitor rides and make sure all services are provided to customers.

• Book, modify and confirm reservations.

• Oversee e-mails for hotel reservations

• Complete and send billing for hotel accounts

• Make sure driver meet and complete reservations up to company standards. Customer Service/Reservation Agent

Harrison Global Transportation

March 2015 to March 2016

• Monitor rides and make sure all services are provided to customers.

• Book, modify and confirm reservations.

• Oversee e-mails for hotel reservations

• Complete and send billing for hotel accounts

• Make sure driver meet and complete reservations up to company standards. Driver Helper

UPS PARCEL Parsippany, NJ

December 2014 to January 2015

Assist driver in delivering packages.

• Loading and unloading of trucks.

Family Worker

East Orange, NJ

September 2011 to June 2013

• Establish and maintain a connection between home and school for pre-school age children.

• Host parent workshops.

• Help families to set and maintain goals.

• Support and provide resources that promote ongoing healthy Full Licensed Cosmetologist

All Exclusive Day Spa

August 2012 to October 2012

• Specialize in healthy hair care

• Massage Therapy

• Body Scrubs

• Manicure & Pedicure

Full Licensed Cosmetologist

Styles with Grace Hair Salon Montclair, NJ

February 2010 to October 2012

• Specialize in natural styles

• Coloring

• Cutting

• Maintenance of healthy hair

• Manicures & pedicures

• Massages

Food Service Supervisor

FL. Department of Corrections Gainesville, FL

November 2008 to August 2009

• Inventory of all kitchen supplies.

• Food preparation for over 1000 inmates

• Sanitation of entire kitchen

• Supervisor of 20 inmates in kitchen

Natural Hair Stylist

Whatever's Natural Orange, NJ

2005 to 2008

• Maintained and Styled natural hair

• Front desk assistant

• Ordering & Inventory of all products.

Family Worker

Smart Cookie Learning Center East Orange, NJ

2004 to 2008

• Establish and maintain a connection between home and school for preschool age families.

• Host parent workshops

• Help families set goals

• Support and provide resources that promote ongoing healthy family development Assistant Teacher

Smart Cookie Learning Center East Orange, NJ

2003 to 2004

• Assist Lead teacher in implementing lesson plans.

• Collected data for portfolios

• secured a healthy and safe learning environment for the children Natural Hair Stylist

Just Hair Florence, SC

1999 to 2000

• Maintain and style natural hair.

• Scheduled appointments.

• Maintained financial accounts/ record keeping

Education

Social &Human Services (Associate in Social &Human Services) Essex County College Newark, NJ

2014 to Present

Kenneth Shuler School of Cosmetology Rock Hill, SC 2009 to 2010

Child Development Credential

Rutgers University of Newark Newark, NJ

2008

Certification

Cornell University via Montclair State University Montclair, NJ 2005 to 2006

Skills

Teaching Hair styling Early childhood education

Additional Information

Special Skills: I have held management positions in the past and was able to resolve issues in a timely matter. I have great people skills and I am open to learning new skills. Future Goals: To further my education and obtain a business degree.

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