Data Entry - Work From Home

Jesus Fuentes

Baytown, TX, USA ************@*****.*** 409-***-****

SUMMARY

Dynamic Cybersecurity and Criminal Justice graduate with over 5 years of experience, recognized for enhancing operational efficiency and

fostering team development. Expertise in Microsoft Office and logistics complements a robust history of boosting productivity while delivering

exceptional customer service. Committed to leveraging a diverse skill set to drive innovation and strengthen security protocols, ensuring

organizations remain resilient against emerging threats. A proactive approach to problem- solving and a passion for continuous improvement

underscore a dedication to excellence in the cybersecurity field.

EXPERIENCE

Unloader/Desk clerk

Walmart January 2018 - February 2026, Baytown, TX

? Streamlined inventory intake and verification processes by efficiently coordinating deliveries, ensuring prompt documentation, and maintaining

accurate stock records in a high-volume environment.

Residential Technician

Comcast January 2025 - November 2025, Galveston, TX

? Installed and configured residential cable systems for optimal performance.

? Diagnosed and resolved technical issues to enhance customer satisfaction.

? Collaborated with teams to streamline installation processes and improve efficiency.

? Trained new technicians on equipment use and service protocols.

? Implemented best practices for troubleshooting complex network issues effectively.

Repair Technician

UBreakiFix November 2024 ? January 2025, Houston, TX

? Diagnosed and repaired electronic devices, ensuring optimal functionality and customer satisfaction.

? Utilized advanced diagnostic tools to troubleshoot issues in smartphones, tablets, and computers.

? Implemented efficient repair processes, reducing turnaround time while maintaining quality standards.

? Trained junior technicians on best practices for device repair and customer service techniques.

? Developed inventory management strategies to streamline parts procurement and reduce operational delays.

Sales/Lead

Sears June 2012 - December 2017, Baytown, TX

? Led sales in electronics, hardware, and lawn & garden, achieving top sales in the department.

? Assisted MPU backroom operations, ensuring efficient inventory management and order fulfillment.

? Trained and mentored new associates, improving team performance and customer satisfaction.

? Implemented strategies to enhance product displays, driving increased customer engagement.

? Resolved customer issues promptly, maintaining high levels of customer service and loyalty.

Dock Worker

UPS July 2015 - September 2015, Baytown, TX

? Operated forklifts to efficiently load and unload large freight, ensuring timely dock operations.

? Collaborated with team members to maintain a safe and organized dock environment.

? Utilized strong attention to detail to prevent damage to goods during handling.

? Improved freight handling processes, resulting in measurable increases in productivity.

EDUCATION

Bachelor degree in Cybersecurity

SNHU ? Baytown, Tx ? 2024 ? 3.78

Associate degree in criminal justice

Lee Collage ? Baytown, Tx ? 2016

High School Diploma

Lee high school ? Baytown, Tx ? 2011

SKILLS

IT

Cybersecurity

Windows/Linux/Mac OS

Phone repair, Cable install, Telecommunication

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