Isabel Zheng
*************@*****.*** 626-***-**** San Marino, CA
EDUCATION
California State University, Long Beach Aug 2020-May 2022
Bachelor of Science in Business Administration, Accountancy
East Los Angeles College - Monterey Park, CA Aug 2018- June 2020
Associate of Arts, Business Administration
WORK EXPERIENCE
DPG security corp Accounting Office Clerk Jan 2024- Present
? Managed majority of the cash receipts, including online payments, check deposits, and manual transactions
? Handled past-due accounts, preparing AR reports and subscriber statements
? Processed around 800 invoices per quarter and billing adjustments, including delinquent and terminated accounts
? Provided customer support, answering inquiries and managing service-related requests
? Assisted with purchase orders, contracts, and general office support
? Updated contact and site information, reviewed event history, and processed service orders
? Prepare monthly reconciliation
? Prepare journal entries and monthly closing
Evergreen Chiropractic Medical Assistant Dec 2021- Feb 2024
? Schedule appointments by making arrangements with the chiropractor and verifying times with patients
? Assist manager generate revenue by recording billing information of services and completing insurance forms
? File and prepare around 30 charts daily regarding patients? personal information and appointment data
Agape Association Medical Assistant May 2018- Jan 2020
? Prepare patients for their ophthalmologist visit by accompanying them to the examining room
? Secure patient information and maintain patient confidence by completing and safeguarding medical records
? Keep supplies ready by inventorying stock
EXTRACURRICULAR
California State University Long Beach
Association of Latino Professionals for America (ALPFA) General Member Jan 2022- May 2022
? Learned about different business opportunities similar to accounting
? Participated in professional events and networked with employees from companies like EY and Goldman Sachs
Beta Alpha Psi Accounting Society General Member Aug 2021- May 2022
? Attended weekly events to learn more about accounting firms like Big 4 and communicated with other people that share
similar career goals
? Engaged in mock interviews which helped build communication skills, confidence, and development of a professional
presence
First Chinese Baptist Church of Los Angeles General M ember of Finance May 2018 - May 2019
? Collect payments from the congregation whether in cash or check
? Ensure that the cash and check collected are the same as the documented amount
East Los Angeles College Feb 2019- June 2020
Volunteer Income Tax Assistance (VITA) Tax Assistant
? Filed three to five tax returns daily for taxpayers with low income and people with disabilities
? Utilized Spanish and Cantonese speaking skills to communicate effectively with taxpayers
? Responsible for answering volunteers' inquiries about tax filing processes and verifying their work
? Passed a test with 80% passing rate about tax situations and took classes relevant to tax returns
Accounting Club Commissioner
? Planned events like the Accounting Banquet at the end of the year, which amassed over 100 attendees
? Attended the Student Union Interclub meetings as a liaison and helped the club get funding to attend events such as USC tour
for ELAC students
SKILLS
? Fluent in English and Spanish, conversational in Cantonese
? Technical Skills: Microsoft Word
? Soft Skills: Communication, Customer Service, Active Listening