Customer service
Resume:
Kaitlyn Pittsenbarger
Muncie, IN ***** +1-765-***-**** ******************@*****.***
Work Experience
Customer Service Representative
Concentrix Muncie, IN
March 2021 to May 2026
• I help customers with tech support for iPhones, iPads, iPods, and Macs. Customer Service Representative
Lifetouch Muncie, IN
March 2020 to September 2020
I worked with callers to discuss their yearbooks and preschool photos. I would help resend out preschool photos that never arrived and check yearbook status. I also helped with ordering of preschool photos and yearbooks. Customer Service
Comnet Muncie, IN
December 2019 to February 2020
I take calls for clients and send messages off for whatever they are calling in reference to Customer Service Representative
Concentrix Daleville, IN
September 2019 to November 2019
I help customers with their health insurance
Operations Specialist
Lifetouch Muncie, IN
August 2018 to March 2019
• I help print customers photos
• I help assemble customers packages they've ordered
• I retouch the customers photos
Customer Service Representative
Advanced Commercial Roofing Muncie, IN
March 2018 to August 2018
• I called customers and asked them if they wanted a free roof estimate
• I took customer information for sales for the free roof estimate Data Entry
Lifetouch National Photography Muncie, IN
March 2017 to November 2017
• I inputted students information into the data base
• i made sure students information matched the systems Customer Service Representative
Verizon Anderson, IN
January 2016 to February 2017
• I worked with Verizon customers regarding their accounts
• I helped fix issues such as payment and bill discrepancy's
• I helped customers make payments
• I helped customers get to the correct departments to resolve their issues if they needed to go to another department Customer Service Representative
Concentrix Daleville, IN
November 2014 to December 2015
• I helped customers fix their ipad, ipod, iphone
• I helped customers gain access to their icloud information
• I helped customers get in contact with itunes
Customer Service Representative
Sallie Mae Muncie, IN
February 2012 to March 2014
• I helped customers come to a solutions regarding their student loans
• I helped give forbearance, rate reductions, and interest based solutions to the loans
• I helped customers with paying of their loans
Education
High school
Muncie Central High School Muncie, IN
August 2009 to June 2011
Skills
Data Entry Call Center Customer Service Communication skills Microsoft Outlook Customer Support Excel Order Entry Cold Calling Sales Operation Customer Care Additional Information
Authorized to work in the US for any employer
Contact this candidate