Customer-Focused Event & Service Professional

Conny Galvez

** ******* ***, *** **, Norwalk, CT 06850 - **********@*****.*** - 203-***-****

EDUCATION

American University, Washington, DC May 2028

Bachelor of Arts of Communication Studies, Political Science GPA: 3.83, Dean’s list

Brien McMahon High School, Norwalk, CT August 2020-June 2024 GPA: 4.12, High Honors (All Semesters)

WORK EXPERIENCE

Events and Operations Assistant, Kay Spiritual, American University September 2024-Current

● Coordinate and support events serving large, diverse groups in fast-paced environments

● Photograph events, design graphics and manage social media content to advertise activities and strengthen campus engagement.

Summer Camp Counselor, YMCA Westport/Weston, Westport, CT June 2024-August 2025

● Supervised and ensured safety of 20+ children in high-energy, fast-paced settings

● Led group activities while maintaining structure, patience, and strong communication

● Built positive relationships with children and parents through attentive and friendly interaction

Sales Associate, Journeys, Norwalk, CT December 2023-June 2024

● Delivered customer service by assisting shoppers with product selection and purchases

● Maintained store organization, restocked merchandise, and ensured clean displays

● Worked collaboratively with team members in a fast-paced retail environment CAMPUS INVOLVEMENT

Multimedia Producer, American Way of Life, University’s Magazine September 2025-Current

● Assist the Multimedia Director in teaching students photojournalism and video editing techniques.

● Collaborate on producing and editing a student documentary as part of a multimedia team.

Co-Director, Photo Collective, Photography club Feburary 2025-Current

● Manage the club’s social media platforms and design engaging promotional graphics.

● Develop creative strategies to advertise events and increase student engagement. SKILLS: Customer Service & Communication;Teamwork & Collaboration;Time Management

& MultitaskingAdaptability in Fast-Paced Environments; Technology: Adobe Softwares and Photography; Language: Spanish (Limited Working Proficiency)

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