Administrative Operations & Executive Support Specialist

ALEJANDRA ZAMARRIPA

Administrative Assistant Office Operations & Executive Support Specialist

***************@*****.*** • 619-***-**** • Bilingual: English & Spanish PROFESSIONAL SUMMARY

Highly organized and detail-oriented Administrative Assistant with 15+ years of professional experience supporting operations, managing documentation, coordinating cross-functional teams, and ensuring smooth day-to-day business functions. Skilled in preparing reports and presentations, maintaining accurate records, managing correspondence, and handling multiple priorities under tight deadlines. Proficient in ERP systems (Oracle, MAPICS, IFS) and MS Office Suite. Bilingual in English and Spanish with a proven ability to communicate effectively at all organizational levels and deliver consistent, high-quality administrative support. CORE COMPETENCIES

Office Administration & Operations • Document & Records Management • Report Preparation & Presentations Scheduling & Coordination • Cross-Functional Communication • ERP & Database Management MS Office (Word, Excel, PowerPoint) • Bilingual (English/Spanish) • Multi-Task & Priority Management PROFESSIONAL EXPERIENCE

Marza LLC Administrator 2024 – Present

• Managed day-to-day administrative operations including recordkeeping, vendor coordination, and data tracking for real estate transactions.

• Conducted housing market data analysis and compiled findings to support purchasing and sourcing decisions.

• Coordinated contractor sourcing activities, maintaining organized records of vendor communications and contract details.

D&K Engineering Sr. Buyer / Administrative Coordinator 2019 – 2024

• Managed and organized high volumes of purchasing documentation including purchase orders, requisitions, packaging instructions, and shipping records.

• Prepared and maintained accurate supplier records, coordinating corrective action documentation and RMA files for non-conforming materials.

• Coordinated Engineering Change Orders (ECOs) across departments and suppliers, averaging 7 per week, ensuring all records were updated and communicated in a timely manner.

• Researched and resolved invoice discrepancies between Accounts Payable and suppliers, maintaining accurate financial records.

• Liaised between Shipping & Receiving, Accounts Payable, Engineering, and suppliers to resolve operational issues and ensure documentation accuracy.

EYEFI Order Management Specialist 2017 – 2018

• Provided administrative support for order management, including order entry, maintenance of customer POs, and coordination of product revision changes across Sales, Engineering, and Operations.

• Maintained customer supply web-based inventory and demand tools, ensuring all data was accurate and up to date.

• Prepared and distributed daily and weekly OTD (on-time delivery) reports to stakeholders, coordinating follow-up actions with SCM and Operations.

• Served as a central communication point between Operations, Engineering, Manufacturing, Quality, and Business Development teams.

• Achievement: Improved order accuracy and on-time delivery performance from 90% to 96% through consistent administrative follow-through.

National Pen Co. Buyer / Business Metrics Coordinator 2010 – 2017

• Prepared and maintained corporate dashboards and business metric summaries for three global plants

(Ireland, Mexico, Tennessee), ensuring data accuracy and timely reporting.

• Developed and formatted monthly, quarterly, and yearly performance reports for management review, including MRP forecasts, variance reports, and billing projections.

• Coordinated 5S administrative activities and Kaizen events, supporting lean manufacturing documentation and plant efficiency tracking.

• Organized and facilitated periodic requests for quotes, maintaining vendor files and tracking pricing and payment terms.

• Managed cost savings project documentation, developing timelines and investment matrices contributing to

$500K+ in annual savings.

Eaton Electrical & Aerospace Purchasing & Central Services 2007 – 2010

• Prepared and delivered presentations for monthly all-hands communication meetings, organizing data and formatting materials for executive audiences.

• Maintained and coordinated Balanced Scorecard information across departments, ensuring accurate and timely reporting.

• Managed purchasing requisition documentation for Mexican and American operations, maintaining organized records in MAPICS and Oracle ERP.

• Served as 5S Administrative Leader, organizing office systems and maintaining compliance documentation.

• Achievement: Drove $30K in annual savings through administrative coordination of vendor transportation negotiations.

BBG Communications Price Analyst & Carrier Relations 2005 – 2007

• Managed sales contracts and accounts payable records, ensuring accurate documentation and timely processing.

• Prepared competitive analysis reports and market research summaries to support management decision- making.

• Coordinated client communications, expediting orders and scheduling installations with professionalism and efficiency.

• Organized and executed national marketing campaigns, handling logistics and administrative coordination across departments.

• Achievement: Supported acquisition of 3–5 new clients per quarter through organized administrative and client relations efforts.

EDUCATION & CERTIFICATIONS

B.A. in International Business — Universidad Autónoma de Baja California (UABC) Certificate in Translation & Interpretation — UC San Diego (UCSD) Certificate in Technical Business — JLS

APICS Certified • Lean Manufacturing: Pull System, 5S, Value Stream Mapping • Global Ethics TECHNICAL SKILLS

ERP / Systems: Oracle EBS/ASCP, MAPICS, IFS, ARAS, Markview, Mindjet Manager Office Tools: Microsoft Word, Excel, PowerPoint

Languages: Fluent in English and Spanish

References available upon request

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