Finance & Operations Professional with 20+ Years' Experience
Resume:
Kristen Corsiglia Otis
Whitestown, IN 317-***-**** *******.*****@*****.***
LinkedIn: linkedin.com/in/kristen-corsiglia-otis-b870338
PROFESSIONAL SUMMARY
Versatile finance and operations professional with 20+ years of experience supporting accounting, financial operations, bookkeeping, payroll, vendor management, contracts, reporting, and business administration across Fortune 500, healthcare, manufacturing, and small business environments. Proven ability to improve processes, reconcile complex financial data, manage cross-functional projects, and support organizational efficiency in both onsite and remote settings.
Strong analytical skills, attention to detail, customer service, and the ability to adapt quickly in fast-paced environments.
FINANCIAL OPERATIONS BUSINESS SUPPORT PROJECT COORDINATION
CORE COMPETENCIES
Financial Operations & Reporting
Bookkeeping & Account Reconciliation
Accounts Payable & Accounts Receivable
Payroll & Benefits Administration
Budgeting & Forecast Support
Project Coordination
Customer & Client Relations
Data Analysis & Process Improvement
Inventory & Operational Support
Financial Auditing & Compliance
Administrative Operations
Vendor & Contract Management
SOFTWARE & TECHNICAL SKILLS
QuickBooks SAP Oracle Cloud PeopleSoft
Microsoft Excel (Advanced) PowerPoint Word Outlook
SQL (Basic) Access Database Reporting
PROFESSIONAL EXPERIENCE
Self-Employed Project & Operations Manager Indiana 2023–Present
Managed residential and vehicle renovation budgets, vendor coordination, scheduling, and financial tracking
Negotiated contractor pricing and monitored project costs and timelines
Oversaw purchasing, invoicing, and operational logistics
Summit Planners LLC Bookkeeper and Operations Specialist Part Time Indiana 2025–2026
Bank and Quickbooks processed transfers, wires, ACH, and employee reimbursements, and paid vendor expenses
Worked with Planners and Management to reconcile monthly credit card statements with internal database to resolve discrepancies to match the uploaded statements
Quickbooks entered customer invoices, attributed expense to correct client and followed-up with Planners invoice
Contacted rental office to repair tiles, lights, bathroom keys, heating and cooling
Kiwi-Tek LLC Accounts Receivable & Accounting Specialist Indiana 2022–2023
Maintained bookkeeping records, payroll support, commissions reporting, and customer payment processing
Managed AR deposits, reconciliations, and financial record accuracy using QuickBooks
Assisted with internal reporting and operational accounting support
IU Health (via Robert Half) Purchasing Agent / AP Specialist Indiana 2021
Resolved invoice discrepancies, vendor pricing issues, and purchase order exceptions
Supported procurement and accounts payable operations in a high-volume healthcare environment
Improved order processing efficiency through issue resolution and vendor coordination
Indiana Department of Health (via Guidant Global) Investigative Specialist Remote 2020–2021
Managed confidential case investigations and high-volume inbound communications
Maintained detailed records and coordinated information across multiple systems
Delivered customer-focused support during statewide public health operations
Visionary Enterprises (via Robert Half) Accounting Clerk Indiana 2019–2020
Assisted with financial reporting, balance sheets, audit preparation, and shareholder reporting
Supported large-scale financial case audit covering multiple years of records
Generated analytical reports and reconciled financial data
Roche Diagnostics (via TalentBurst) Inventory Analyst Indiana 2017
Analyzed inventory data, contracts, and shipping summaries to support operations
Created presentations and reporting for management review
Assisted with inventory tracking and process documentation
National Express Group HR Benefits Accounting Consultant Remote 2014–2016
Identified approximately $1.5M in benefits savings through audit analysis and reporting improvements
Streamlined benefits reporting processes and data accuracy
Supported HR, accounting, and operational teams with financial analysis
Culligan Water HR Benefits Accounting Consultant Remote 2007–2009
Improved billing and payroll deduction accuracy across employee benefit systems
Researched discrepancies and coordinated issue resolution across departments
Assisted with reporting, auditing, and operational process improvements
Hawthorne & Meadows HOA Board President / Vice President Indiana 2006–2009
Managed nonprofit operating budget and vendor contracts
Coordinated community projects, financial oversight, and board operations
Supported planning, budgeting, and stakeholder communication
Roche Diagnostics Sales Analyst / AR & Contracts Specialist Indiana 2000–2004
Managed collections, contract reporting, account reconciliation, and sales forecasting
Oversaw customer contracts exceeding $100K and resolved revenue discrepancies
Improved reporting accuracy and customer account management processes
BrightPoint / Ingram Micro Mobility Staff Accountant / AR Specialist Indiana 1998–2000
Supported month-end close, journal entries, accruals, amortizations, and account reconciliations
Created financial reports and forecasting tools to support management decisions
Assisted with audits and large customer account management
Motorola Corporation Regional Credit Analyst Illinois 1996–1998
Managed government and commercial receivable accounts
Increased receivables performance through account analysis and collections management
Conducted reconciliation and customer account research
Jorgensen Steel (EMJ Metals) Senior Credit Analyst Illinois 1994–1996
Managed approximately $70M in receivables and customer accounts
Improved cash flow performance and supported financial system upgrades
Conducted account reviews, collections, and reporting analysis
EDUCATION
Bachelor of Science in Business Administration – Finance
Illinois State University Normal, IL
Minor: Economic Associate of Arts
Harper College Palatine, IL - Associates Art
CERTIFICATIONS & TRAINING
Bookkeeping Certificate
Project Management Fundamentals
Introduction to SQL & Access
Database Development
Medical Coding Fundamentals
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