Cynthia Wiley-Braxton
Hazelcrest il *****
********@*****.***
PROFESSIONAL SUMMARY
I am a offering more than 10 years of experience. Also, I am a reliable professional who maintains a focus on accuracy and delivers courteous service at all times. I possess excellent data entry skills, dedicated, hard-working and can easily relate to customers and provide exceptional customer service. Additionally, I work well independently and in a team environment. SKILLS
• Type 50 wpm
• Internet Proficient (Operating Systems)
• Microsoft Office Suite 2007, & 2010
(Word, Excel)
• Data Entry
• Customer Service
• Pharmacy Terminology
• Medication Storage & Distribution
• Phone Etiquette
Department of Rehabilitation March 1, 2011 – Present Personal Assistant
• Provide exceptional home health care and support to an Adult Patient with special needs including daily living skills, preparing healthy meals and providing transportation to medical appointments.
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PROFESSIONAL EXPERIENCE
Bcbs.Illinois Jan-July 3,2021 Contract
Community healthcare worker
Processed new member referral to assign case worker and processed death notices Used guiding care and facets software.
Pharmacy alternative march 2018 to. Oct 12,2019
Fill tech for long care facilities working with frame work software PHARMSCRIPT Aug 3, 2018-Feb 1,2019
Narcotic Pharmacy Tech
Cycle fill package and inventory put away stock
Innovel solutions March 2017 to Nov 12, 2017 Contract CSR Data Entry call center Sept to November manpower Provided excellent customer
service for Costco, Sam’s club and military with delivery of appliances and furniture setup installation and pickup of damaged appliances
Hanshel Pharmacy April 1997 – March 2005
Pharmacy Technician
● Liaison between the public and Pharmacist, helping set up consultations and recommendations
● Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting
● Customer Service Skills: Communicated daily to customers and healthcare professionals, answering questions and relaying information to pharmacists, a good listener and well at speaking to customers in a pleasant and cheerful way
● Provided oversight for all phases of pharmacy inventory and distribution to customers
● Administered clerical support to Pharmacy staff, maintaining strictest confidentiality
● Take prescriptions over the phone and in person, work with health professionals and customers, help mix medicines, count pills, measure medication, label and give instructions for medicine, and assist take payments
● Developed extensive medical terminology knowledge
● Obtained and Maintained Pharmacy Technician License/Certificate EDUCATION/LICENSE/TRAINING
Dental Assistant Program: Dental Assistant
• Bryman College, Chicago IL
High School Diploma: Business & General Education
• Carl Schurz High School, Chicago IL