Cybersecurity Enthusiast and IT Support Professional

Walter Charney

IT Professional

Garfield, NJ ****6 862-***-**** ************@*****.***

Professional Summary

Cybersecurity Professional with hands-on experience on Windows, Linux, and AWS. Analytical with exceptional communication, troubleshooting, and problem-solving skills. Passionate about technology working towards CompTIA Security+ certification.

Work Experience

IT Technician

JP Morgan Chase Jersey City, NJ

Contracted position from May 14th 2026 to May 16th 2026

1. Installed new desk setups, including monitors, keyboards, mice, and thin clients.

2. Performed clean, professional cable management using Velcro.

3. Installed monitor mounting plates.

4. Decommissioned old equipment, and installed new monitors.

5. Completed dual-monitor and triple-monitor setups.

Sales Associate

Nike Paramus, NJ

April 2024 to September 2025

As a Nike Store Athlete (Sales Associate) my mission is to deliver a premium consumer experience by demonstrating the expertise to navigate through individual needs and provide a complete solution through Nike products and services to give consumers what they need to connect, train, and have the knowledge to achieve their goals.

Responsibilities

1. Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales.

2. Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail environment.

3. Maintain knowledge of various store departments and be available to operate the cash register for regular transactions perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

4. Serve as a product knowledge resource for consumers and entry-level associates. Seek educational opportunities to develop advanced-level or specialized knowledge about selling, Nike products and culture, sales, and service techniques.

5. Assist Leads, Senior Associates, and Managers in training entry-level associates.

6. Assist with loss prevention efforts by providing proactive customer service.

7. Demonstrable passion for the Nike brand.

8. Able to perform basic math functions, including addition, subtraction, multiplication, and division.

9. Able to effectively communicate in verbal and written English.

10. Able to accomplish multiple tasks in a fast-paced environment.

11. Able to work effectively with others in a team-oriented manner. environment and provide excellent customer service.

Information Security Analyst

Becton Dickinson (BD) Franklin Lakes

July 2022 to January 2023

Skills: Computer Forensics, Incident Response, Intrusion Detection, Host Intrusion Prevention, Ethical Hacking, Palo Alto firewall, Wireshark, Nmap & Zenmap, Tenable OT, Incident Response events & tickets, Splunk dashboard, Ticket Presentation, Collaboration with other teams.

1. Works with Splunk, Tenable, Palo Alto, Microsoft Defender & Sentinel.

2. Works to identify and reduce security risks to their computer network.

3. My duties are to keep records of any suspicious activity, install security measures to prevent breaches, and give the organization suggestions about how to avoid future incidents.

4. Conducted research on new emerging threats and upgraded software as necessary.

5. Often collaborate with other employees & teams within the company to resolve incidents as quickly as possible.

Stock Associate

Aerie by American Eagle Outfitters Paramus, NJ

September 2021 to April 2022

An Aerie Stock Associate manages inventory flow, processes shipments, restocks the sales floor, and maintains an organized, safe backroom to support brand merchandising standards. This part-time role requires high energy for moving product, strong organizational skills, and often early morning or weekend availability to maintain store efficiency.

Key Responsibilities

1. Inventory Flow & Processing

Efficiently receive and process shipments, ensuring products are quickly ready for the sales floor.

2. Replenishment & Merchandising

Maintaining the inventory levels, supporting visual merchandising, and executing markdowns for the sales team.

3. Stockroom Organization

Maintaining a clean, safe, and organized stockroom for maximum efficiency.

4. Team Support

Assisting with non-stock tasks or supporting sales team members during busy periods.

5. Safety Compliance

Adhere to all safety and asset protection policies and procedures.

PC Technician

Robert Half Madison & Teaneck Campus, NJ

February 2022 to March 2022

1. Help conduct data migration and computer setup during the MacBook Technology Refresh Project.

2. A technical staff person should have experience with desk-side support, better than help desk phone support.

3. A good working knowledge of MacOS support, a thorough working knowledge of Office 365, and Outlook.

4. Data transfer and configuring setups, a good understanding of adding printers, and a good understanding of the concept of encryption.

5. Understands file backup software and has a good working knowledge of configuring wireless.

6. Excellent people skills, professional demeanor and appearance, fluent in English, and success in working with end users.

7. Ability to work independently or as a team player, and follow directions, procedures, and University policies.

Cybersecurity Professional Certificate

NJIT Newark, NJ

April 2021 to February 2022

1. Direct-training defensive cybersecurity program that covers fundamental networking, cloud, Windows, and Linux security, as well as cyber infrastructure technologies, incident response, and digital forensics.

Geek Squad Consultation Agent

Best Buy Paramus, NJ

November 2020 to February 2021

1. Assisted with the Geek Squad check-in and check-out experience for customers and helped them find a complete solution that works for them.

2. Managed Functionality Check also learned how to reimagine PCs with the provided image USB.

3. Familiar with Nova and RSS employee apps.

Warehouse Porter

Delaware North East Rutherford, NJ

October 2019 to July 2020

Responsible for receiving and transferring products, maintaining inventory, operating equipment, and ensuring the cleanliness and organization of the warehouse and other work areas. Key duties include checking products for quality, storing items, preparing merchandise for delivery, and performing physical inventory counts.

1. Product handling: Receiving, checking, and properly storing merchandise and products.

2. Inventory management: Performing physical inventory counts and assisting with managing stock levels.

3. Stock movement: Performing transfers of products and merchandise to and from the warehouse, and delivering products throughout the venue.

4. Food safety: Documenting food monitoring processes when receiving and storing food products, if applicable.

5. Order preparation: Processing requests for supplies and preparing merchandise for shipping or delivery.

Concessions Porter

Delaware North East Rutherford, NJ

Delaware North East Rutherford, NJ

August 2018 to October 2019

1. Delivers food and beverage products, assists with inventory management and stocking, and maintains a clean and organized work areas, and reports any needed repairs to supervisors in a fast-paced event environment.

2. Responsibilities include checking in and stocking deliveries, ensuring proper food rotation, and potentially handling heavy lifting or operating equipment, such as pallet jacks.

3. Product Delivery transports food, beverages, and other supplies efficiently to various outlets, stands, or catering areas within the venue.

4. Inventory & Stocking: Assist with receiving deliveries, checking invoices, performing physical inventory counts, and stocking shelves and pantries.

5. Cleanliness: Maintain the cleanliness and sanitation of work areas, including storage rooms, kitchens, and pantries, to ensure a safe and sanitary environment.

6. Maintenance & Repairs: Report any damaged products, faulty equipment, or necessary repairs to supervisors.

7. Equipment Operation: Operate equipment such as push carts and pallet jacks to move stock and products.

8. Food Safety: Follow procedures for food monitoring, including proper rotation of food and beverage products to minimize spoilage.

Concessions Counter

Delaware North East Rutherford, NJ

August 2015 to August 2018

Serving food and beverages, operating the cash register and POS system, maintaining sanitation, and providing excellent customer service in a fast-paced environment in a stadium. Key duties include greeting guests, preparing concessions, taking orders, handling transactions, ensuring food safety, maintaining a clean work area, and performing setup and breakdown duties.

1. Guest Service: Greet guests, answer questions about offerings, and provide friendly and helpful service.

2. Food & Beverage Service: Prepare and serve food and beverages, following proper sanitation and portioning guidelines.

3. Cleanliness: Maintain a clean and sanitary work area and equipment.

4. Assistance: Help with back-of-house food preparation and other duties as assigned, often working in a team environment.

Assistant IT Technician, Internship

Banyan High School Little Falls, NJ

January 2017 to June 2018

1. Spoke with teachers and assessed their problems quickly and politely.

2. Learned how to connect printers via IP address.

3. Obtained knowledge on how to troubleshoot Windows operating systems.

4. Vast knowledge of all Samsung & IOS phones/devices, and their Operating Systems.

Education

Cyber Security Associate's Degree

SNHU Southern New Hampshire University Online.

Not currently enrolled in classes but will be in the future.

Cyber Security Certificate Program

NJIT Newark, NJ

April 2021 to February 2022

Upper secondary education

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