IT support
Resume:
Mohamed Sarjune S
Phone: 730-***-**** ****************@*****.*** LinkedIn Profile
PROFESSIONAL SUMMARY
CCNA-certified Network Support Executive with strong practical knowledge of networking fundamen-
tals and hands-on experience in supporting enterprise Wi-Fi and LAN environments. Skilled in network
monitoring, troubleshooting connectivity issues, and collaborating with senior engineers to resolve com-
plex network problems. Proficient in TCP/IP, OSI model, switching, VLANs, and network security
concepts with a strong interest in growing as a Network Engineer or NOC professional.
WORK EXPERIENCE
Network Support Executive November 2025 ? January 2026
Microsense Networks Pvt Ltd Chennai, India
? Provided technical support for Wi-Fi and LAN infrastructure across client locations.
? Performed basic network troubleshooting including connectivity, IP conflicts, and switch-related
issues.
? Monitored inbound and outbound network traffic using PRTG graphs to ensure optimal performance.
? Maintained and updated IT asset inventory records on a regular basis.
? Assisted senior network engineers in diagnosing and resolving major network outages.
? Collaborated with internal teams and supported remote troubleshooting for complex network issues.
EDUCATION
Bachelor of Arts and Science 2021 ? 2024
Annai College of Arts and Science, Kumbakonam Percentage: 73%
Higher Secondary Certificate (HSC) 2019 ? 2021
AL-Aman Matriculation Higher Secondary School, Sankaranpandal Percentage: 64%
SKILLS
? Strong understanding of CCNA networking concepts and real-time troubleshooting
? Network topologies, network design principles, and network casting types
? TCP/IP protocol suite and OSI reference model
? Switching concepts including VLAN configuration
? Access Control Lists (ACL) and basic network security concepts
? DNS server fundamentals and name resolution process
? Remote network access using Telnet and SSH
? Network performance monitoring using PRTG
CERTIFICATIONS
? Cisco Certified Network Associate (CCNA) ? Besant Technology, Chennai
LANGUAGES
? Tamil ? Native proficiency
? English ? Professional working proficiency
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