Administrative Assistant

?Keila Rogers

Executive Assistant/Property Manager P: +1-914-***-**** ***********@*******.***

EDUCATION

Taiwan Adventist College Yuchi, Taiwan

Bachelor of Administration September 2017- June 2022

Major International Business

WORK EXPERIENCE

Harlem Congregations for Community Improvement (HCCI) New York, NY

Executive Assistant/Property Manager March 2025 ? Present

? Provide high-level administrative and operational support in a fast-paced real estate office, working closely with the Vice President/executive to manage priorities, scheduling, and daily workflow.

? Wear many hats to keep office operations running smoothly, including filling in for the receptionist by greeting visitors, answering multi-line phones, directing inquiries, and supporting front-desk needs.

? Securely collect, scan, and organize highly sensitive client documents (e.g., Social Security cards, tax forms, state IDs, passports)(HIPAA).

Chipotle Dobbs Ferry, NY

Cashier April 2024 ? March 2025

? Delivered fast, accurate customer service in a high-volume environment by processing payments, resolving order issues, and communicating clearly with guests, strengthening front-desk readiness, phone etiquette, and client-facing support skills.

? Maintained organized, detail-focused operations by balancing cash drawers, following security and compliance procedures, and coordinating with team members to keep workflows moving, transferable to data accuracy, document handling, and office coordination.

McCarten Foundation New York, NY

ABA Therapist November 2023 ? April 2024

? Provided ABA therapy services by implementing behavior plans, documenting session data, and communicating progress with families and supervisors.

? Strengthened administrative skills through detailed recordkeeping, scheduling support, confidentiality (HIPAA), and professional client communication.

Meander Hostel Taipei, Taiwan

Front Desk Administrative Assistant September 2022 ? October 2023

? Managed front-desk operations by greeting visitors, handling a multi-line phone system, and scheduling appointments while maintaining accurate calendars.

? Supported daily office operations by processing mail, maintaining organized files/records, and managing office supply inventory to ensure smooth workflow.

ADDITIONAL

Skills: Microsoft Office 365 Suite, Google Workspace, Attention to Detail, Problem-solving, Critical Thinking, Teamwork, Time management, Customer Service, CRM Software, Data Entry, Salesforce

Certifications & Training: LIHTC Compliance Specialist

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