Customer Advocate with Health Benefits Expertise

SEAN LUHR

Customer Advocate II

CONTACT

469-***-****

WEBSITE:

Website goes here

EMAIL:

************@*****.***

HOBBIES

Scuba Diving

Theology

Tutor

Long Drives

EDUCATION

Vashon High School

09/1981 – 06/1984

[College Prep Courses w/ emphasis in math, Science, Music]

South Seattle College

09/1984 – 06/1987

College Prep w/ emphasis in mathematics, Sciences

WORK EXPERIENCE

CORNERSTONE/US RADIOLOGY Customer Service Associate

02/2025 – 07/2025

Inbound Phone Calls from Patients scheduling for Radiology Services

HCSC BLUE CROSS BLUE SHIELD Customer Advocate II

03/2022–01/2025

Inbound Phone Calls from Provider’s (Dr’s, Billing Staff) and Member. Assist and resolve issue on call or agree to callback with resolution

Willis Towers &Watson Customer Service Rep

08/2021–01/2022

Assisting Medicare aged Individuals into a Health, Dental, Vision plans

SKILLS

Customer Service Phone, Online Conversation, Email

Strong Phone Skills Inbound/Outbound

Teaching Made Simple

Team Member

Contact this candidate