Certified Nursing Assistant and Pharmacy Technician Professional
Resume:
Anais Miranda
**** ***** ***** **, ****** Park, FL 32068
Phone: 787-***-**** Email: ********@*******.***
Professional Title
Certified Nursing Assistant Pharmacy Technician Customer Service Professional Bilingual (English & Spanish) Professional Summary
Compassionate and dependable healthcare professional with experience as a Certified Nursing Assistant and Pharmacy Technician, combined with strong customer service skills. Experienced in patient care, medication support, communication, and administrative tasks. Bilingual in English and Spanish, able to effectively support diverse patients and clients in both healthcare and service environments. Skilled in providing hands-on care, managing customer needs, and maintaining professionalism in fast-paced settings. Work Experience
Certified Nursing Assistant (CNA)
Cornerstone Caregiving – Jacksonville, FL
2025 – Present
• Assist clients with bathing, dressing, grooming, and hygiene
• Monitor vital signs and report changes
• Support mobility and safe transfers
• Prepare meals and assist with feeding
• Provide companionship and emotional support
• Maintain clean and safe environments
• Document care and observations
Pharmacy Technician
Puerto Rico
• Assisted pharmacists with medication preparation
• Managed prescriptions and inventory
• Provided patient customer service
• Processed insurance and medication orders
• Maintained accurate records
Customer Service Experience
• Assisted clients and patients with inquiries
• Provided bilingual communication support
• Maintained professionalism in fast-paced environments
• Supported administrative tasks
Education
• Bachelor’s Degree in Psychology – Universidad Ana G. Méndez
• Associate Degree in Pharmacy Technician
• Certified Nursing Assistant (CNA)
Skills
• Patient Care
• Vital Signs Monitoring
• Documentation
• Bilingual Communication
• Customer Service
• Remote Communication
• Teamwork
• Time Management
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