Administrative Assistant with Healthcare Focus

Nivin Alam

Apex, NC • 202-***-**** • ️ *********@*****.***

Professional Summary

Experienced Administrative Assistant with a strong background in healthcare and academic settings, including extensive experience supporting physicians, department chiefs, and medical faculty. Skilled in calendar management, scheduling, preparing detailed reports, and organizing lectures, webinars, and global events. Proven ability to provide high-level administrative support in both educational and diplomatic environments. Committed to professional growth and open to obtaining additional certifications to support future roles within hospital systems in the RTP area. Seeking to contribute to a collaborative and patient-centered healthcare team.

Professional Experience

Staff Assistant

Department of Pediatrics, Duke University School of Medicine

September 2024 – Present

Provide administrative support to the Chiefs of Pediatric Bone Marrow Transplant & Cellular Therapy and Pediatric Hematology-Oncology.

Coordinate scheduling of in-person and Zoom meetings; track and manage calendar updates.

Review reimbursement eligibility and process payments for medical staff using Concur; validate Duke codes and cost centers.

Prepare and submit reports, presentations, and financial documentation.

Coordinate international and regional webinars and lectures; collect speaker materials for CME accreditation.

Support event planning, record maintenance, internal communication, and day-to-day operations.

Send zoom invitations for Didactic lectures and follow up with the speakers to send me their materials to save in the university documentary department.

Update the Q-Genda for the physicians, nurses, fellows whether they are attendants, in clinic coverage, and update the physicians’ Q-Genda services on their weekly and monthly calendar whether they have weekdays or weekends clinic coverage.

Executive Secretary & Assistant to the Minister Plenipotentiary

Embassy of the Arab Republic of Egypt – Economic & Commercial Office

July 2007 – August 2024

Arranged meetings between Egyptian ministers and U.S. government agencies including the State Department and World Bank.

Assisted Egyptian business delegations with U.S. market entry and strategic partnerships.

Promoted Egyptian exports via trade shows and direct outreach to U.S. companies.

Conducted economic research and maintained trade and diplomatic databases.

Handled correspondence and communications with U.S. stakeholders and internal teams.

Academic Advisor & Assistant to the Cultural Counselor

Embassy of the Kingdom of Bahrain

August 2001 – June 2007

Supported policy implementation and management of the Bahrain government’s scholarship program.

Guided students through ESL placements, U.S. college admissions, and academic planning.

Maintained compliance with immigration regulations and monitored student academic progress.

Developed and managed student databases and prepared academic reports for stakeholders.

Advised students on cultural adjustment, academic success, and future educational goals.

Executive Secretary & Director’s Assistant

Salem Consulting Engineering

January 1996 – March 2000

Managed the Director’s calendar, communications, and official correspondence.

Drafted letters, reports, and meeting documentation.

Handled general office administration and file management.

English Language Teacher

Al-Horreya Language School

November 1991 – May 1995

Taught English language and literature to middle and high school students.

Supervised the English Department and developed instructional materials.

Evaluated student performance and supported academic progress.

Education

Bachelor of Arts in English Language and Literature

Cairo University, Egypt

September 1982 – May 1986

Certifications

Montgomery College, Information Technology Institute

MS Word

MS Excel I

MS Excel II

MS Excel III

Technical Skills

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Typing in English and Arabic

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