Senior B2B/B2C Sales Consultant with Leadership Experience
Resume:
COURTNEY TILLEY
Rosharon, TX *****
*********@*****.***
Professional Summary
Seasoned Sales Representative with a proven record exceeding sales goals and managing over 50 clients monthly across B2B and B2C sectors. Experienced in training and mentoring 10+ new hires, optimizing processes, and leveraging CRM tools for sales forecasting. Skilled in cross-functional collaboration, client relationship building, and adapting to diverse industry environments. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Traveling Education Consultant
Renew Smiles Dental Implants-Texas
October 2023 to January 2026
• Expanded dental implant education reach across 20+ states by serving as Traveling Education Consultant
• Accelerated onboarding and improved team performance by training over 10 new consultants
• Drove tailored solutions by conducting in-depth research and analysis to identify client needs, industry trends, and competitive landscapes
• Reduced operational expenses by identifying cost-saving opportunities for clients through process optimization and efficiency improvements
• Accurately forecasted future sales projections by utilizing CRM software to track leads and manage customer interactions
• Increased conversion rates by conducting product demonstrations for prospective clients, showcasing key features and benefits tailored to their needs
• Supported junior team members in achieving their professional goals by providing mentorship, guidance, and support
Weight Loss Sales Consultant
Innovative Lasers Of Houston-Houston, TX
May 2020 to October 2023
• Increased client satisfaction by utilizing a consultative sales approach to understand customer needs and recommend relevant weight loss offerings
• Maintained high retention and service quality by managing over 50 clients per month
• Ensured profitability while maintaining customer satisfaction by negotiating pricing terms and contracts with clients
• Accurately forecasted future sales projections by utilizing CRM software to track leads and manage customer interactions
• Improved team performance by mentoring junior sales team members and providing guidance on effective selling techniques and product knowledge Director of First Impressions/Receptionist
Innovative Lasers Of Houston-Houston, TX
March 2020 to May 2020
• Enhanced client experience by greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance
• Created a positive first impression by maintaining a clean and neat reception area
• Ensured accurate scheduling by confirming appointments, communicating with clients, and updating client records
• Improved communication efficiency by answering the central telephone system and directing calls accordingly
• Supported smooth office operations by managing multiple tasks and meeting time-sensitive deadlines
• Prevented shortages by restocking supplies and placing purchase orders to maintain adequate stock levels
Clinical Research Recruiter
Bellaire Doctors Clinic-Houston, TX
April 2018 to March 2020
• Optimized candidate selection by maintaining thorough understanding and knowledge of hiring practices, recruitment strategies, and staffing industry trends
• Ensured organized and accessible records by managing filing system of current, prospective, and future positions
• Streamlined recruitment processes by scheduling interviews with healthcare professionals
• Ensured regulatory adherence by collaborating with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols
• Improved recruitment efficiency by screening patient records, databases, and physician referrals to identify prospective candidates for research studies
• Fostered a collaborative environment by developing and maintaining courteous and effective working relationships
Education
Business (Associate's degree)
Prairie View A & M University
Skills
Sales experience within healthcare Providing product information Team training - Largest team size trained (1-20 employees) High-end sales Client follow-up Collaborate with healthcare professionals Upselling CRM system proficiency Remote (as sales environment) Zoho Training & development Salesforce Consultative selling Office management - Office management experience (1–2 years) Difficult call handling High Level Languages
• English
Contact this candidate