Client Service Specialist with Luxury Experience

Summary

Professional and personable customer service specialist with experience in luxury client service, reception, retail, and hospitality environments. Skilled in creating welcoming guest experiences, managing front desk operations, coordinating appointments, handling high-volume communications, and delivering attentive service in fast-paced settings. Known for strong interpersonal skills, professionalism, multitasking, and maintaining high standards of client care and presentation. Experience

Element Tints ON, Vaughan

Receptionist 02/2020 - 05/2026

Managed client check-ins and front desk operations in a fast-paced environment. Handled customer inquiries through phone, email, and in-person communication. Coordinated appointment scheduling to minimize wait times. Scheduled and coordinated appointments using dealership scheduling systems Processed invoices, payments, and customer transactions accurately Maintained organized customer records and updated databases daily Newmarket Conspiracy Comics ON, Newmarket

Assistant Manager 08/2024 - 02/2026

Coached and mentored employees to improve productivity and teamwork. Supported inventory management and daily business operations. Improved customer satisfaction and loyalty by creating a survey for in-store customers Handled in-line customers in a polite, courteous, and efficient manner Darbar Restaurant ON, North York

Server 08/2024 - 05/2025

Managed multiple tables simultaneously while maintaining attention to detail Processed cash, debit, and credit transactions accurately using POS systems Built positive relationships with guests through friendly and professional communication Collaborated with kitchen and bar staff to ensure timely and accurate order delivery Maintained cleanliness and organization of dining areas and service stations Upsold menu items, beverages, and specials to enhance guest experience and increase sales Athleta ON, Newmarket

Sales Associate 07/2023 - 08/2024

Enhanced customer experience through personalized service. Maintained strong customer relationships fostering repeat business. Harry Rosen, Vaughan, Ontario

Sales Associate 01/2021 - 12/2022

Delivered high-end customer service in a luxury retail environment. Built rapport with clients by providing quality customer service and problem solving Client Retention

Bangkok Thai Cuisine ON, Newmarket

Server 01/2015 - 12/2019

Handled multiple customer orders efficiently in a fast-paced environment. POS Systems.

Cash Handling: Drawer balancing, processing payments, and fraud awareness. Food Safety & Compliance: Valid Safe Food Handling certified. ARISA XUE

North York, ON 437-***-****

********@*******.***

Skills

Front Desk Operations, Administrative Support, Appointment Scheduling, Customer Service Excellence, Professional Phone Etiquette, Microsoft Office Suite, CRM & POS Systems, Invoicing & Payment Processing, Data Entry & Record Management, Calendar Management, Multitasking, Organization & Filing, Time Management, Attention to Detail, Team Collaboration, Problem Solving, Customer Relationship Management, Cash Handling Education

Seneca Polytechnic Toronto

Computer Engineering 08/2025

Certificates

Food Handler Certification, Smart Serve

Contact this candidate