Compassionate healthcare professional seeking leadership role
Resume:
Ashleen Aashna Singh
fort bragg
NC
*************@*****.***
Dedicated and compassionate healthcare professional with a comprehensive background in patient care, medical assistance, and staff management. Proven ability to manage healthcare teams, improve patient outcomes, and ensure compliance with medical protocols. Seeking a management position in a healthcare facility to leverage my leadership skills, clinical expertise, and commitment to quality patient care.
Education
Grand Canyon University
Bachelor of Science in Health Science (Transfer Student) - Expected Graduation: 2026
Foreign Credential Service of America
Associate’s Degree
RELIAS, Online Healthcare Training- Continuous
Registered Behavior Technician (RBT) - Feb 2023
California Sexual Harassment Training - Feb 2023
Medical Technician Assistant Training - Feb 2023
California Home Health Aid - Feb 2023
Basic Life Support (BLS Provider) - Jan 2023
Medical Experience
Senior Helpers
Multiple Locations, CA
Personal Care Technician — Aug 2023–Present
Collaborate with Registered Nurses (RNs) to provide high-quality patient monitoring, including vital signs checks, medication administration, and wound care management.
Deliver transitional care, including post-hospitalization support and chronic illness management, improving patient recovery rates.
Assist patients with activities of daily living (ADLs), ensuring dignity and respect in personal care services, such as bathing, dressing, and mobility assistance.
Maintain detailed patient records, including documentation of physical therapy progress, dietary needs, and medication adherence.
Facilitate patient and family education on managing chronic conditions, such as dementia and diabetes, providing compassionate care and psychological support.
Honor Care (Care Pro App)
Multiple Locations, CA
Home Health Aid / Nurse Assistant — Jan 2023–Mar 2024
Conduct comprehensive health assessments, including monitoring for changes in physical and mental conditions, to promptly address patient needs.
Administer prescribed medications, perform wound care, and assist with medical equipment, ensuring compliance with care plans and physician orders.
Coordinate with interdisciplinary teams, including physical therapists, dietitians, and social workers, to create personalized care plans for optimal patient outcomes.
Provide palliative care services, supporting patients and families during end-of-life stages with empathy and professionalism.
Utilize electronic health records (EHR) systems to document patient data, ensuring accuracy and compliance with healthcare regulations.
Skypark Manor – Senior Assisted Living
Sacramento, CA
Medical Technician Assistant — Jan 2022–Feb 2023
Led a team of 12 Patient Care Assistants (PCAs), providing training, performance evaluations, and mentorship to ensure the delivery of quality care.
Managed over 60 resident records, ensuring compliance with medication administration protocols and HIPAA regulations.
Played a critical role in administering medications, monitoring side effects, and reporting adverse drug reactions to the medical team.
Supported senior residents with complex medical conditions, such as Alzheimer’s disease, Parkinson’s disease, and congestive heart failure, by providing both medical and emotional support.
Conducted regular audits of healthcare procedures, contributing to improved patient safety and operational efficiency.
Leadership & Management Experience
Skypark Manor – Senior Assisted Living
Sacramento, CA
Medical Technician Assistant (Management) — Jan 2022–Feb 2023
Managed day-to-day clinical operations, including scheduling staff, overseeing patient care activities, and maintaining compliance with state healthcare regulations.
Led the implementation of new electronic medication administration record (eMAR) systems, streamlining medication tracking and reducing errors by 15%.
Conducted staff training programs on patient care best practices, HIPAA compliance, and safety protocols, enhancing the quality of care provided by the team.
Developed individualized care plans in collaboration with physicians, ensuring patient-centered approaches and maximizing resident satisfaction.
Shrijiis Ltd
Lautoka City, Fiji
Office Manager — July 2019–Dec 2021
Supervised and trained a team of 27 employees, ensuring adherence to operational procedures and maintaining high service standards.
Spearheaded a customer service improvement project that increased client retention rates by 12% and reduced service complaints by 20%.
Implemented process automation for administrative tasks, improving efficiency in service delivery and reducing errors in customer transactions.
Skills
Clinical Leadership and Staff Supervision
Medication Management and Administration (including eMAR systems)
Patient Care Coordination and Health Assessments
EHR Documentation and Healthcare Compliance
Chronic Disease Management and Palliative Care
Healthcare Auditing and Quality Improvement
Team Training and Performance Management
Contact this candidate