Operations & Administrative Leader with 25+ Years Experience

Rebecca Robbins

Katy, TX 832-***-**** **************@*****.***

SUMMARY

Experienced operations and administrative professional with 25+ years of success supporting business operations, managing teams, and improving processes. Known for strong organization, attention to detail, and ability to keep operations running smoothly in fast-paced environments.

CORE SKILLS

Office & Operations Management

Administrative Support

Project Coordination & Scheduling

Customer Service & Client Support

Team Leadership & Training

Accounts Receivable / Payable

Process Improvement

CRM & Administrative Systems

EXPERIENCE

Licensed Pre-Arrangement Advisor National Cremation Society 2025–Present

Manage client communications and coordinate appointments

Maintain accurate records and documentation in CRM systems

Provide compassionate customer support and guidance

Office Manager / Executive Assistant Elegant Stone Fabrication 2024–2025

Oversaw daily operations, scheduling, and administrative functions

Managed invoicing, billing, and vendor coordination

Supported leadership and ensured smooth workflow across teams

Enrollment Director Brain Balance Achievement Centers 2022–2024

Coordinated enrollment operations and client onboarding

Maintained records and collaborated with staff to support client needs

Assistant to Project Manager ROCKFIN Countertops 2021–2022

Supported project coordination, scheduling, and communication

Assistant Manager Siddons Martin Emergency Group 2020

Managed service operations, scheduling, and administrative workflows

Center Manager BusinesSuites 2002–2015

Oversaw daily operations of executive office centers

Managed staff, scheduling, billing, and client services

Maintained high operational efficiency and client satisfaction

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