Administrative

Daveon Ready

312-***-**** *************@*****.*** LinkedIn.com/in/Daveon-Ready

Professional summary

Detail-oriented and highly organized operations and administrative professional with 4+ years of experience supporting fast-paced environments through documentation management, reporting, and cross-functional coordination. Proven ability to improve workflow efficiency, maintain accurate records, and support daily business operations. Strong background in team leadership, data tracking, and customer service excellence. Currently pursuing a Bachelor of Science in Management Science with a minor in Accounting.

EDUCATION

Post University – Malcolm Baldrige School of Business B.S. Management Science, Minor in Accounting — Expected August 2026 A.S. Management Science — August 2024

Honors: Dean’s List, Provost List

Professional EXPERIENCE

CitizenM Hotel – Chicago, IL, Guest Services Team Lead Aug 2022 – Feb 2026

● Lead onboarding and training for new hires, improving team readiness and service performance

● Acted as a liaison between team members and management to support clear communication and efficient operations

● Maintain accurate digital records, reports, and documentation while ensuring confidentiality and compliance standards

● Provide coaching and performance feedback, contributing to 95%+ guest satisfaction and a 20% reduction in wait times

Home Depot – Chicago, IL

Sales Floor Coordinator May 2020 – Oct 2022

● Supervised and supported 5+ associates, ensuring adherence to company policies and customer service standards

● Assisted with inventory tracking, reporting, and data entry to support operational accuracy

● Reinforced safety and operational procedures, contributing to a 15% increase in seasonal sales performance

Walmart – Chicago, IL

Retail Operations Assistant (Part-Time) Aug 2021 – Aug 2022

● Supported administrative documentation and compliance processes in a high-volume retail environment

● Identified workflow improvements that increased restocking efficiency by 10%

● Maintained organized records and assisted with reporting daily operations. LEADERSHIP & COMMUNITY ENGAGEMENT

Student Council Member

Organized campus events and supported initiatives serving 300+ families SKILLS

Administrative Support, Calendar Management, Scheduling & Coordination, Documentation Management, Data Entry & Reporting, Microsoft Excel, Microsoft Word, Microsoft Outlook, Email Communication, Recordkeeping, Time Management, Cross-Functional Communication, Confidentiality & Compliance

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