HEMANT SEN
SENIOR PROJECT MANAGER / PRODUCT DELIVERY LEAD
+91-869**-***** ***********@*****.*** Jaipur, Rajasthan, India PROFESSIONAL SUMMARY
Result-driven Senior Project Manager and Product Leader with over 14 years of robust experience steering the end-to-end delivery of enterprise-grade digital products, cross-platform software applications, and highly integrated CRM solutions. Adept at bridging executive business strategy with technical engineering execution, specializing in Agile governance, cross-functional resource optimization, and Salesforce ecosystem implementation. Demonstrable history of scaling delivery speed, decreasing product drop-off rates, and maximizing business conversion metrics by aligning user-centric product requirements with rigorous milestone tracking and engineering excellence. CORE COMPETENCIES
Project Governance & Delivery
Agile & Scrum Methodologies, Sprint Planning,
Backlog Grooming, Resource Allocation, Risk
Mitigation, Milestone Mapping, Cross-Functional Team Leadership
Data & Interface Engineering
Data-Driven Dashboards, KPI Visualizations,
Salesforce Lightning Design System (SLDS), SaaS
Product Infrastructure, Optimization Systems
Product Strategy & Frameworks
Product Lifecycle Management (PLM), MVP Scoping,
Business Requirement Transformations, Salesforce
Workflows, CRM Architectures, Go-To-Market
Execution
Collaboration & Tooling Mastery
JIRA, Confluence, Git Version Control, VS Code,
Slack, Advanced Prototyping Systems (Figma, Adobe
Suite), Interactive Product Wireframing
KEY PROJECT DIRECTIVES & LEADERSHIP
Project: Zenroute (Salesforce Automation System) Role: Project Manager Team Size: 4 Engineering Specialists Directed the end-to-end delivery framework of a highly customized lead management automation system within the Salesforce architecture.
Managed the scoping and prioritization of features for automatic assignment, duplicate merging, conversion algorithms, and bespoke scheduled data routines, maximizing processing efficiency. Project: Inpoll (Enterprise Survey Architecture) Role: Project Manager Team Size: 4 Engineering Specialists Orchestrated the technical development and timely release of an advanced Salesforce-native survey software designed to gather business-critical feedback and drive analytics-backed business choices. Instituted structural product backlogs and clear validation criteria to guarantee seamless integration with Salesforce CRM objects and workflows.
Project: Availableday (Professional Networking Platform) Role: Project Manager Team Size: 4 Cross-functional Engineers
Guided the product roadmap, delivery milestones, and feature integration for a digital platform modernizing professional connections and expert scheduling.
Synchronized testing and software deployment tasks to enhance system stability and maintain target project speed.
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Dec 2016 – Present
Apr 2016 – Nov 2016
Jun 2015 – Apr 2016
Nov 2011 – Jun 2015
Graduated 2007
Graduated 2009
Project: LevelJump (Sales Enablement Platform) Role: Product Delivery & Design Lead Team Size: 4 Product Specialists
Spearheaded project design governance and implementation sprints for an enterprise-level readiness solution natively embedded in Salesforce.
Fostered close collaboration with development engineering teams to align core sales performance metrics and dashboards with complex client business structures. Project: Lanefour (GTM Scale Operations) Role: Product Delivery & Design Lead Team Size: 4 Product Specialists
Managed delivery streams focused on optimizing and scaling complex Go-To-Market (GTM) strategy workflows for a premier boutique consulting practice operational inside Salesforce. PROFESSIONAL EXPERIENCE
Technical Project Manager / Product Lead Athenalogics Solutions Pvt Ltd., Jaipur Govern multi-disciplinary engineering and product development teams to engineer enterprise Salesforce- integrated software solutions, ensuring 100% on-time milestone delivery. Managed delivery execution for high-visibility automated CRM workflows, successfully increasing operational processing efficiency by 25% across client deployments. Bridge the gap between complex client business requirements and execution teams by converting vision documents into actionable technical tickets, sprint schedules, and robust KPI dashboards. Define structural parameters for applications built on React.js, Tailwind, and Salesforce Lightning Design Systems, aligning engineering output with user engagement targets. Senior UI/UX Designer BLive Web Solutions Pvt Ltd., Jaipur Redesigned mobile app navigation for a food industry platform, reducing user drop-off by 25%. Conducted usability testing and implemented simplified navigation architecture for improved engagement. Senior Executive – Web Developer Gravita Infotech Limited, Jaipur Developed an interactive product demo experience for a hair-care brand, increasing conversion by 10%. Collaborated in cross-functional design sprints to deliver MVPs quickly and efficiently. Senior Creative UI Designer ReadyBytes Software Labs Pvt Ltd., Bhilwara Led the redesign of a subscription platform, increasing renewal rates by 35%. Designed a marketplace interface that simplified complex configuration processes for businesses and users. Delivered intuitive UX flows that improved onboarding and reduced setup friction. EDUCATION
Bachelor of Science (B.Sc.) in Computer Science – Rajasthan University, Jaipur, India Diploma in 3D Animation & Visual Systems – MAAC, Jaipur, India
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