Certified Nursing Assistant and Medical Receptionist
Resume:
MIRACLE
CHAND
*************@*****.***
Covina, CA 91722
Compassionate and detail-oriented Certified Nursing Assistant and experienced medical receptionist with 5+ years of experience in patient care, customer service, scheduling, and administrative support. Skilled in creating welcoming environments, assisting patients with professionalism and empathy, managing front desk operations, and maintaining strong communication in fast-paced healthcare settings. Passionate about supporting patient well-being while delivering organized and efficient care. PROFESSIONAL SUMMARY
SKILLS
• Compassionate Communication
• Direct Patient Care
• Administering/Assisting Medication
• Collecting Vital Signs
• Patient interaction
• Geriatric Care
• Quick Problem Solver
• Bedside Manner
• Adaptable
• Responding to Emergencies
• Care Plan Implementation
North West College
Pomona, CA • 09/2025
Associate of Science: Nursing
LA Skills Academy
Covina, CA • 07/2023
Certificate: Certified Nursing Assistant
West Covina High School
West Covina, CA • 06/2021
High School Diploma
EDUCATION
• 4.2 GPA
• Honor Roll Summer & Fall 2024
• Honor Society Member
• Student Ambassador
• Honor Roll Spring 2023
• 3.8 GPA
• Completed 6 AP Courses
• Vice President 2 years in a row
• Cum Laude Honors Graduate
• Mental Health Club Advocate
CERTIFICATIONS
• Certified Nursing Assistant
• BLS
ACCOMPLISHMENTS
• Miss Philippine USA 2019
• Mental Health Club
• Medical Billing and Coding
Bayshire - Med Tech/CNA
San Dimas, CA • 05/2023 - Current
Kaiser Permanente - Medical Receptionist
Baldwin Park, CA • 07/2021 - Current
Covina Rehabilitation - CNA
Covina • 07/2021 - 05/2023
WORK HISTORY
• Administering/Assisting with Medications
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
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Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
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Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
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Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
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Managed patient scheduling and appointment coordination to optimize office efficiency.
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Facilitated communication between patients and healthcare providers to enhance service delivery.
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Assisted in maintaining accurate patient records using electronic health record systems.
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Implemented administrative processes that improved workflow and reduced patient wait times.
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• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
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• Enhanced patient satisfaction by providing compassionate and attentive care. Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
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AFFILIATIONS
• Volunteers as a Covina Valley District CNA.
• Volunteers at th Ob Los Angeles. Food Center
LANGUAGES
English
Native or Bilingual
Tagalog
Native or Bilingual
VOLUNTEER WORK
• Assisted with special events and programs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
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• Used strong interpersonal communication skills to convey information to others. Represented organization positively and professionally while providing community with much-needed services.
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• Food drives at St. Andrew Church and DTLA.
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