Detail oriented and highly proficient in Microsoft office.

Diana L. Perrone, RPhT/CPhT

** ******** ****, **** ****, NY 12566 Ph: 845-***-**** E-mail: **********@*******.***

SUMMARY

Certified Pharmacy Technician with extensive experience in both retail and hospital settings. Proficient in prescription processing, medication preparation, inventory management, insurance resolution, and delivering exceptional customer service. Detail-oriented, reliable, and dedicated to ensuring accuracy and patient safety in all aspects of pharmacy operations.

OBJECTIVE

Utilize strengths in communication, dedication, professionalism and diverse experiences to uphold the organization’s commitment in promoting all aspects of good health in the community.

Education

•Pine Bush High School/GED

Licensures and Certifications

•Certified Pharmacy Technician since 2013

•Registered Pharmacy Technician since 2021

•Medication history certified since 2022

•Vaccination administraction since 2024

•CPR certified Since 2024

Work Experience

Certified/Registered Pharmacy Technician

Garnet Health Medical Center

707 East Main Street

Middletown, NY

2/2003-9/2023

•Filled dispensed medication orders utilizing barcode scanning

•Inspected assigned medication rooms and other areas in hospital monthly to ensure compliance with Joint Commission standards

•Interviewed patients in the ED to complete medication reconciliations and updated home medication list for attending practitioner to review

•Involved on several committees to identify areas of improvement for department

•Assisted with logistics during COVID-19 pandemic for immediate patient care and vaccination clinics

•Filled inpatient medication orders and prepared unit-dose packaging in compliance with hospital protocols.

•Performed Pyxis & Omnicell refills and stocked medication rooms to ensure availability of medications and checked for expiring medications.

•Delivered medications to patient floors and maintained accurate documentation for tracking purposes.

•Completed crash cart checks and ensured emergency supplies were stocked and readily available.

•Prepared IV solutions and sterile/non-sterile compounds following facility procedures and safety standards.

•Collaborated closely with pharmacists on medication verification and order entry processes.

•Adhered to all hospital, state, and federal regulations for medication handling and safety.

Senior Certified/Registered Pharmacy Technician

Walgreens

2460 NY 52

Pine Bush, NY 12566

2/2024-11/2024

•Administed Flu and Covid vaccination

•Worked register

•Assisted pharmacists with everyday tasks of the pharmacy

•Setup medications and prepared them for delivery

•Ensured medications were in date and in correct spot in inventory

• Performed prescription data entry and prepared medications with high accuracy.

• Processed insurance claims, resolved rejections, and assisted patients with coverage issues.

•Provided customer service at the counter and drive-thru, ensuring a positive experience for all patients.

•Counted, measured, and labeled medications, including controlled substances, adhering to safety protocols.

•Answered phones, assisted with medication inquiries, and coordinated prescription refills.

•Managed inventory, placed orders, and restocked shelves to maintain optimal stock levels.

•Supported immunization workflow and prepared vaccination paperwork as needed.

•Operated cash register and maintained accurate transaction records, ensuring financial integrity.

Skills

•Microsoft Word: publishing and design

•Microsoft Excel: spreadsheet design, calculations, and analytics

•Microsoft PowerPoint: presentations, slideshow design, effective and concise information

•Language: Fluent in English

•Epic healthcare computer system

•Medical terminology

•Preceptor for employees

•Prescription processing & accuracy

•IV and sterile compounding

•Pyxis/Omnicell automation

•Insurance billing & prior authorizations

•Customer/patient service

•Controlled substance procedures

•Inventory management & ordering

•Medication safety and regulations

•Fast-paced workflow management

•Excellent customer service skills

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