Bilingual Legal & HOA Portfolio Manager

EVELYN CORTADE

Cypress, TX 832-***-**** ********@*****.*** Bilingual: English & Spanish

PROFESSIONAL SUMMARY

Results-driven professional with 10+ years of combined experience in legal support and 3+ years in HOA/property management. I am skilled in case management, vendor coordination, compliance, document preparation, and client relations. Known for exceptional organization, proactive problem-solving, and delivering high-quality work in fast-paced environments. CORE COMPETENCIES

• Client & Stakeholder Relations

• Billing, Time Tracking & Financial Reporting

• Regulatory Compliance & Enforcement

• Board Meeting Support & Documentation

• Bilingual Communication (English/Spanish)

• HOA & Community Management

• Legal Document Preparation & E-Filing

• Case & Calendar Management

• Vendor Coordination & Contract Oversight

PROFESSIONAL EXPERIENCE

Community Portfolio Manager - Associa — Houston, TX - August 2023 – January 2026

• Manage daily operations, compliance, and homeowner relations for multiple HOA communities

• Coordinate vendors and maintenance teams to resolve service requests efficiently and cost-effectively

• Prepare comprehensive board reports, financial summaries, and meeting materials to support informed decision-making

• Maintain accurate records and collaborate with attorneys on covenant enforcement and legal matters

• Resolved 95% of service requests within 48 hours

• Managed operations for 10+ HOA communities serving 4500 + homeowners. Legal Assistant - Bush & Ramirez – Houston, TX - May 2018 – August 2023

• Managed high-volume case files, court deadlines, and attorney calendars to ensure timely progress

• Drafted legal documents and coordinated e-filing with various courts and agencies

• Served as primary point of contact for clients, courts, and third parties, delivering clear and professional communication

• Supported billing processes and case preparation while maintaining organized documentation

• Handled 100+ case files annually

Paralegal – Arnold & Taylor LLC—Houston, TX - January 2013 – April 2018

• Drafted pleadings, discovery requests, motions, and legal correspondence for litigation matters

• Oversaw cases from initial intake through resolution, including client interviews and evidence coordination

• Liaised with clients, medical providers, insurance companies, and opposing counsel to facilitate smooth case progression

• Maintained billing records and supported litigation processes with strong attention to detail and accuracy

Core Skills and System Operations:

• Microsoft Word

• Microsoft Excel

• Outlook

• PowerPoint

• Google Docs

• Google Sheets

• Gmail

• Calendar Management

• Scheduling

• Email Management

• Document Preparation

• File Management

• Data Entry

• Client Relations

• Customer Service

• Vendor Coordination

• Contract Coordination

• Meeting Coordination

• Board Meeting Preparation

• Legal Drafting

• E-Filing

• Case Management

• Billing & Time Tracking

• Compliance Tracking

• HOA Management Software

• Filevine

• PACER

• Time Matters

• Dropbox

• Remote Work Systems

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