Stephanie Cretors
Homosassa, FL
️ *********@*****.***
Open to Remote Opportunities Nationwide
Professional Summary
Organized and self-motivated administrative professional with experience managing payroll, scheduling, data entry, customer service, and office support functions. Skilled at working independently, maintaining accuracy, and handling confidential information in fast-paced environments. Recognized for strong communication skills, attention to detail, and the ability to keep operations running smoothly while providing excellent support to both customers and team members. Seeking a remote position where I can contribute my administrative expertise and commitment to exceptional service.
Core Qualifications
●Remote Administrative Support
●Payroll Processing
●Calendar & Schedule Management
●Customer Service & Client Relations
●Data Entry & Record Management
●Email & Correspondence Management
●Microsoft Outlook
●Microsoft Word
●QuickBooks
●Office Administration
●Confidential Information Handling
●Time Management & Organization
●Problem Solving
●Independent Work & Team Collaboration
Professional Experience
Administrative Assistant
Asphalt Milling Contractors Tampa, FL
October 2019 – Present
●Process payroll accurately and maintain employee records with a high degree of confidentiality.
●Manage scheduling and coordinate daily activities to support efficient business operations.
●Handle administrative tasks, documentation, and internal communications.
●Maintain organized digital and physical records to ensure information is easily accessible.
●Support management by prioritizing multiple tasks and meeting deadlines in a fast-paced environment.
Customer Service Representative
Our Town America St. Petersburg, FL
February 2016 – August 2017
●Assisted customers by phone and email, providing prompt and professional service.
●Entered and maintained customer information with accuracy and attention to detail.
●Supported sales initiatives through effective communication and relationship building.
●Resolved customer concerns while maintaining a positive customer experience.
●Managed multiple responsibilities while meeting productivity expectations.
Loss Prevention Officer
Kohl's St. Petersburg, FL
July 2011 – April 2016
●Maintained detailed reports and documentation requiring accuracy and discretion.
●Investigated incidents and communicated findings clearly to management.
●Demonstrated strong analytical skills, attention to detail, and independent decision-making.
●Worked collaboratively with store leadership to support company objectives.
Education
Associate Degree in Criminal Justice
University of Phoenix
2015 – 2018
Technical Skills
●Microsoft Outlook
●Microsoft Word
●QuickBooks
●Email Management
●Data Entry
●Payroll Systems
●Calendar Management
●Digital File Organization
●Internet Research
●Customer Relationship Management (CRM) Systems
Professional Profile
I enjoy helping businesses stay organized and efficient. My background in administration, payroll, customer service, and record management has strengthened my ability to work independently, communicate effectively, and manage responsibilities with minimal supervision. I am comfortable learning new software, adapting to changing priorities, and providing dependable support in a remote work environment.
Optional Headline for Job Boards
Remote Administrative Assistant Payroll & Customer Service Professional Detail-Oriented & Dependable
This version is optimized for common remote positions such as Administrative Assistant, Virtual Assistant, Customer Support Representative, Data Entry Specialist, Scheduling Coordinator, and Payroll Clerk.