Data Entry & Automation Specialist - Python & Excel expert

Ngo Phong

Hanoi • *****.******@*****.*** • linkedin.com/in/phong-ngo-dac

With 2+ years of experience, adept in data entry & automation, skilled in Python scripting and Excel reporting. Spearheaded automation projects, reducing workload by 80% and ensuring seamless project deliveries. Optimized campaign operations, contributing to a 300% increase in new customers, and drove 200% revenue growth through cross-team coordination. WORK EXPERIENCE

Independent Contractor • Hanoi, Vietnam 01/2023 - Present Freelance Data Entry & Automation Specialist • Freelancer

• Designed, implemented, maintained, and upgraded Python-based automation scripts for a New York-based property management company to extract data from bulk Con Edison and water bills; successfully reduced accounting workload from a part-time position to just 4 hours a month while eliminating human errors.

• Utilized Python libraries (Pandas/Openpyxl) to aggregate and process large datasets, delivering structured, high-quality reports via MS Excel and Google Workspace to key stakeholders.

• Partnered with global stakeholders to troubleshoot data-driven technical requirements, utilizing Python and MS Office to ensure seamless and accurate project deliveries.

VSG GROUP • Hanoi, Vietnam 06/2020 - 12/2022

Admin & Executive Assistant • Full-time

• Collaborated with Marketing team to optimize campaign operations, contributing to a 300% increase in new customers.

• Designed and executed customer care processes with Customer Service team, resulting in 50% growth in regular customers.

• Led cross-team coordination (Marketing & Customer Service), driving 200% overall revenue growth.

• Managed smooth operations with internal teams and 20 strategic partners.

• Managed smooth operations with internal teams and 20 strategic partners.

• Prepared and presented weekly operational reports to Project Manager, supporting data-driven decision-making. EDUCATION

Hanoi University of Science and Technology (HUST)

Bachelor of Science in Engineering in Electronics and Telecommunications • Hanoi, Vietnam 08/2020 SKILLS

• Languages: English,Vietnamese

• Programming: Python for Data Automation (Pandas,NumPy,Openpyxl,Selenium),SQL

• Data & Administration: Data Verification,Data Extraction,Data Analysis,Data Visualization &Database Management

• Microsoft Applications: Advanced Excel (V-Lookup,H-Lookup,Pivot table,Power Query,Functions),Word, PowerPoint,Outlook

• Software: Power BI,ERP Systems,CRM Systems,Google Workspace,MS Office 365

• Soft skills: Attention to detail,strong organizational and time management,critical-thinking,problem-solving mindset, and a quick learner.