Dental Receptionist
Resume:
Teresa Fesalbon ********.******@*****.***
https://www.linkedin.com/in/teresa-fesalbon-838a73147/
Education
University of Washington, College of Education Seattle, WA
Bachelor of Arts: Major in Educations, Communities and Organizations, Minor in Law Sept 2018-June 2022
GPA: 3.67, Dean?s List for 6 Quarters
Work Experience
Regal Cinemas Thorton Place Seattle, WA
Floor Staff Nov 2024 - Present
? Delivered high-quality customer service to 200+ guests per shift in a fast-paced environment
? Resolved guest concerns (ticketing errors, seating conflicts, refunds) with professionalism and efficiency
? Collaborated with team members to ensure smooth theater operations and positive guest experiences
? Maintained a clean and organized venue to promote a welcoming environment for guests.
St. Aloysius Catholic Church Toledo Diocese Bowling Green, OH
Pastoral Associate of Youth and Young Adults Oct 2022-Mar 2024
? Supervises, implements, and develops all programs and activities related to helping youth and young adults ages 13-30 grow in and
live their Catholic Faith
? Successful coordinate and execute social, spiritual, and charitable activities
? Develops relationships with parents that are conducive to open communication
? Works independently and collaboratively with accuracy and attention to detail while maintaining a self-managed schedule
Ignite Your Torch Catholic Youth Conference Ignite NW Seattle, WA
Young Adult Volunteer Coordinator Mar 2022-Aug 2023
? Coordinated and successfully organized assignments and schedule for young adult volunteers for a 4-day conference
? Prepared curriculum and procedure for volunteer training, created volunteer expectations of conduct and work ethic
? Collaborated with Conference Director to adjust conference schedule
? Established daily team meeting and agenda
University of Washington School of Dentistry Seattle, WA
Student Assistant ? Oral Pathology Oct 2021-Aug 2022
? Daily tasks: prepare biopsy kits, accession 20-60 biopsies, quality assurance checks, assemble reports, data entry, maintain records
? Managed office phone, facsimile, and email to provide compassionate and efficient customer care
? Developed new hire training, facilitated the successful training of 3 employees and 1 supervisor, assisted the interview & hiring
process
? Created criteria, procedure, and script for calling patients to collect due payments
Ruffalo Noel Levitz UW Engagement Center-UW Philanthropy Seattle, WA
Student Supervisor May 2019-Apr 2020
? Assisted in the hiring process and developed new caller training
? Conducted nightly on-going training sessions including planned nightly motivational strategies and monitoring callers
? Recorded and analyzed statistics related to fiscal year goals
? Engaged with alumni and friends of the university to build relationships and secure key funds
Skills and Abilities
? Excellent verbal and written communication skills ? Quick learner
? Proficient in creative problem-solving and program ? Close attention to detail
development ? Reliable collaborator
? Ability to maintain strong organizational skills and adapt in ? Group management
high pressure environments ? Phone coordination
? Consistently prioritizes between multiple on-going projects
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