IT Manager

Jessica Duy

Union, NJ 347-***-**** ***********@******.***

SUMMARY

Security Engineer with experience supporting infrastructure security, vulnerability management, compliance initiatives, and enterprise cybersecurity operations within regulated financial environments. Strong background in SIEM monitoring, endpoint protection, firewall administration, identity management, and infrastructure hardening across Windows, cloud, and virtualized environments.

Experienced working with NIST and PCI-DSS frameworks, supporting audit remediation efforts, patch management, security monitoring, and operational security initiatives. Skilled in Python and PowerShell automation with focus on improving security operations, visibility, and infrastructure resilience.

SKILLS

SECURITY OPERATIONS & ENGINEERING

SIEM Security Onion EDR Endpoint Protection Vulnerability Assessment & Remediation Incident Response Support

NETWORK SECURITY

Fortinet (FortiGate) SonicWall Cisco Firewalls VPN TCP/IP DNS Network Segmentation

INFRASTRUCTURE & CLOUD

Windows Server Active Directory Azure AD VMware Hyper-V Microsoft 365 AWS Azure

AUTOMATION & SECURITY TOOLS

Python PowerShell REST APIs Security Automation Patch Management

COMPLIANCE & GOVERNANCE

NIST PCI-DSS ISO 27001 Risk Management Security Controls Audit Remediation

CERTIFICATIONS

Cisco Certified Network Associate (CCNA) Valid through April 2027

AWS Certified Solutions Architect Associate

SonicWall Network Security Professional (SNSP)

PROFESSIONAL EXPERIENCE

Advanced Financial Federal Credit Union IT Manager, Infrastructure & Security

2023 Present New Providence, NJ

Lead infrastructure security and cybersecurity operations supporting daily financial services operations across enterprise Windows, cloud, and secure network environments

Administer FortiGate firewall infrastructure, VPN connectivity, SIEM monitoring, patch management, and security hardening initiatives across enterprise systems

Support security monitoring, vulnerability remediation, audit preparation, and compliance initiatives aligned with NCUA, PCI-DSS, and NIST frameworks

Coordinate infrastructure upgrades, security assessments, vendor remediation efforts, and operational security improvements to strengthen enterprise security posture

Support disaster recovery, business continuity, access control, and infrastructure protection initiatives for critical financial systems

Develop and maintain technical documentation, security procedures, remediation tracking, and operational security standards

Participate in security assessments, vulnerability remediation efforts, and compliance-driven infrastructure improvements across enterprise systems

Safari Solutions Information Systems Engineer

Jul 2023 Dec 2023 Cedar Knolls, NJ (Contract)

Designed and deployed infrastructure solutions across enterprise client environments, improving reliability and reducing downtime

Implemented IT governance practices aligned with NIST and ISO security frameworks

Supported disaster recovery planning, infrastructure upgrades, and operational improvements across multiple environments

Ocean Computer Group Systems Engineer

Sep 2022 Jul 2023 Matawan, NJ

Administered cloud and on-premises infrastructure environments across MSP client environments

Implemented firewall and network security solutions including SonicWall, Cisco, and Barracuda technologies

Supported virtualization platforms (VMware, Hyper-V), server environments, and network infrastructure operations

Assisted with ISO 27001 and NIST-aligned security implementations to support compliance requirements

Valley Commercial Banking IT Support Specialist (Part-Time)

Jun 2021 Jul 2023 Newark, NJ

Supported enterprise IT infrastructure including virtualization platforms, Active Directory, Windows Server, and Microsoft 365 systems

Automated operational tasks using Python and PowerShell to improve efficiency and reduce manual workload

Assisted with vulnerability assessments, disaster recovery processes, and infrastructure support within a financial environment

Dell Technologies Information Technology Specialist

Jan 2018 Jun 2021 Hawthorne, NJ

Supported enterprise endpoint lifecycle management, workstation deployments, and operational technology rollouts across corporate environments

EDUCATION

New Jersey Institute of Technology (NJIT)

Master of Science Artificial Intelligence 2026

University of Phoenix

Bachelor of Science Cybersecurity 2020

Contact this candidate