Recovery Care Specialist and Behavioral Health Technician

Caitlynn Talavera

New Castle, IN +1-765-***-**** ****************.*******@*****.***

Professional Summary

• CPR/BLS certified

• bilingual in Spanish

• recovery care specialist

Willing to relocate to: Muncie, IN - Indianapolis, IN Work Experience

Behavioral Health Technician

Hickory House Recovery

February 2026 to Present

1. Patient checks hourly

2. Prep kitchen

3. Upload shift report and census daily

4. Prep groups for the morning

5. Clean duties

6. Intakes

Residential Aide

Recovery Works Cambridge City, IN

February 2025 to Present

Tasks include

• Intakes

• Urine screening/strip search

• Group leader

• Room Searches

• Monitor phone calls

• Patient count

• Data entry

• Support for clients

Home Health Aide

Hopewell Health Centers, Inc. Anderson, IN

November 2022 to July 2023

I help patients in a variety of group homes with special needs. Patient Engagement Specialist

Praxis rehabilitation Carmel, IN

January 2022 to September 2022

Engage with patients

Attend to patients with their requests

Take vitals of typically 60 patients

Connect and establish professional boundaries with patients where they can open up about their drug addictions and help guide them and encourage them to attend their daily classes/meetings. Input data into computer system.

Drive the transportation bus as needed when patients have dentist/doctors appointment Schedule phone interviews for patients regarding housing assistance when they are finished with their program. Third shift duties included: Checking in patients

Checking luggage for contraband

Documenting all patients belongings on the iPad

Putting clothes in the bed bug zapper

Returning necessary luggage to patients

Nightly room checks

CPR

Customer Service Representative

Allied Solutions Carmel, IN

October 2017 to March 2021

Customer service representative

1. Track insurance for vehicle and home mortgages

2. Speak with credit union representatives and insurance companies daily 3. Explain rules and guidelines to customers regarding their loan with excellent customer service 4. Input information into the computer

5. Send emails/fax professionally to the appropriate department 6. Remove collateral insurance from loans when necessary 7. Charge collateral insurance on loans when necessary 8. Explain to customers if their loan was charged a collateral insurance

• Was promoted from CSR Level 1 to CSR Level 3

Dietary Aide

CarDon & Associates Westfied

February 2017 to September 2017

• Gather food necessities for the day needed to serve the elderly

• Push cart full of food trays to work area of the nursing home

• Set up food area in the kitchen

• Serve food to the nurses who serve elderly

• Bust dishes

• Take cart back to kitchen

• Wash dishes and pans

• Set tables

• Do process all over again for each meal

Cashier

Kroger New Castle, IN

June 2015 to June 2016

1st job experience as a cashier

Doing transactions at the register

Helping customers

Bagging items

Returns

Education

Social Work (Major in psychology for social work)

Ivy Tech Community College

Upper secondary education

High school diploma or GED

High school diploma

12th grade

Skills

Recruiting Outpatient Medical office experience HRIS Google Docs Customer Service Computer Operation Cooking English Dietary Aide Experience Microsoft Outlook Customer service CPR Office management Attention to detail Estate planning Applied behavior analysis Meal Preparation Substance abuse Recovery peer support Filing Mental health support Cold calling Windows Filing court documents SharePoint Surgery Medical system Bilingual Home Care Office experience Organizational skills Basic life support Working with people with disabilities Appointment scheduling Communication skills Basic math Phone etiquette Detail oriented Time management Driving Working with individuals with substance use disorders Math Data entry 5G Caregiving Home health Call center Typing HR sourcing Experience with individuals with substance use disorders Clerical experience Cold Calling Food Preparation Languages

Spanish - Intermediate

Certifications and Licenses

Patient Engament Specalist

January 2021 to Present

Driver's License

CPR Certification

BLS Certification

First Aid Certification

Certified Recovery Specialist

AED Certification

Additional Information

Authorized to work in the US for any employer

• Major in Social Work and Psychology. Will be completing my associates degree in 2023/2024.

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