IT Project Manager

Juan Rios

Elmont, NY 646-***-**** ********.****@*****.*** https://www.linkedin.com/in/juan-c-rios/

PROFESSIONAL SUMMARY

IT Project Manager and Solutions Architect leading digital transformation initiatives in the pharmaceutical industry across the Americas region. Proven expertise in project delivery, corporate software deployment, enterprise architecture, cloud computing, and regulatory compliance. Strong background in implementing emerging technologies, waterfall and agile methodologies, and aligning technology to business goals. Recognized for improving operational efficiency, driving innovation, and managing cross functional teams.

KEY SKILLS

Project & Program Leadership: IT Project & Program Management (Waterfall/Agile), Digital Transformation, Change Management, Cross-Functional Team Leadership

Architecture & Technology: Enterprise Architecture, Systems Integration, ERP Integration, Cloud Computing (AWS: IaaS/PaaS/Serverless), Supply Chain & WMS Deployment, deployment of emerging and cutting-edge technologies

Governance & Compliance: Regulatory Standards (FDA, SOX, HIPAA, NIST, GxP), Data Governance, Information Security, IT Governance, Enterprise Architecture

Business Operations: Process Improvement (Lean Six Sigma), Budgeting, Vendor Management, Stakeholder Engagement, Business Acumen

PROFESSIONAL EXPERIENCE

IT Consultant (Company: Wero Zero Waste) 2023 - present

Providing consulting services and market research expertise across technology and business sectors

Applying project management knowledge to support strategic business initiatives

Staying current with industry developments in IT project management and digital transformation

Baxter International Inc Deerfield, Illinois

Global MedTech company developing and manufacturing healthcare products and digital health solutions.

IT Project Manager Latin America 2014 2023

Directed regional IT strategy and projects delivery across multiple countries, ensuring alignment with global enterprise architecture and regional business needs.

Led creation of the LATAM PMO Office, achieving 95% of strategic projects under continuous monitoring and 80% on-time completion rate.

Championed Agile transformation in GxP environments, successfully delivering 4+ SCRUM-based projects (RPA Patient Creation, NefroTrack app, Renal Calculator app) by integrating sprint-based validation, continuous security assessment, and regulatory documentation into iterative development cycles (managed through JIRA).

Pioneered hybrid Agile-Lean Six Sigma methodology (SCRUM-Kaizen) for Joint Venture Approval Process optimization, reducing approval time by 60% while maintaining full GxP compliance, TrackWise change control documentation, and zero audit findings.

Embedded security and validation throughout Agile lifecycle, conducting sprint reviews with Quality Assurance, implementing automated security testing, and maintaining continuous CSV documentation for all mobile health and automation initiatives.

Delivered award-winning Supply Chain Digital Transformation Project (WMS Swisslog) implemented voice-command technology for warehouse operations, improving productivity and operational efficiency.

Led the end to end development of a Java/Spring stack based Purchase Order Monitoring application, leveraging full SDLC methodology to integrate real time procurement data with the organization s vendor control processes, improving SLA adherence tracking and vendor response performance by 35%.

Drove cloud adoption strategy (AWS) migrated workloads to IaaS, PaaS, and serverless architectures to enhance scalability and performance.

Maintained 100% regulatory and quality compliance (BIA-BCP, DRP, FDA, SOX, NIST, GxP, data privacy). Ensured Good Manufacturing Practices compliance across all technology implementations by applying validation lifecycle principles (IQ/OQ/PQ) for critical systems including WMS, ERP integrations, software development, and cloud platforms affecting pharmaceutical manufacturing and distribution.

Managed Good Documentation Practices change control processes through integrated ITSM frameworks (ServiceNow), and QMS (Trackwise) ensuring proper risk assessment FMEA, change controls, CAPAs, validation impact analysis, and regulatory documentation for all system modifications.

Leveraged economies of scale and BI initiatives to optimize machine productivity in bailment (comodato) models and improve budget planning for over 50% of regional projects.

Co-PM the implementation of the "Conversational AI" project, designed to leverage artificial intelligence to develop a multi-channel chatbot agent capable of interacting with customers for quality case management, product reorder requests, and customer service inquiries.

Senior Systems Analyst / Regional Technology Lead 2007 2014

Supported design and deployment of Enterprise Architecture framework for Latin America, ensuring global standards integration and regional customization.

Championed Lean Six Sigma process improvements, enhancing temporary union management and EMR architecture performance.

Coordinated multidisciplinary and cross-cultural teams to implement complex IT projects, balancing legacy integration with modern technology.

Advanced data governance and cybersecurity posture to align with TCO strategy, achieving 90% reuse rate of corporate platforms.

IT Support & Infrastructure Specialist 1999 2007

Managed technical infrastructure setup, network reliability, and enterprise system support during Baxter s digital expansion in Latin America.

Assisted in early-stage project implementations and system upgrades that laid the groundwork for later regional integration.

EDUCATION

Master of Science (MS), Information Systems, Electronic business, ICESI University Colombia

Bachelor Degree (BS), Information Technology Engineer, INCCA University Colombia

CERTIFICATIONS

AWS Certified Cloud Practitioner PMP (PMI) CSM (Scrum Alliance) Microsoft Power Platform ITIL (PeopleCert) Lean Six Sigma Yellow Belt

PROFESSIONAL DEVELOPMENT & TRAINING

Google Data Analytics IS Project Mgmt (UniAndes) Digital Transformation (CIDTI) Java Development (ICESI) Microsoft Project Professional. ServiceNow. ITSM: CM Change Management. ServiceNow. ITSM: SPM Strategic Portfolio Management. Atlassian JIRA. Atlassian Bitbucket.

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