Behavioral health technician

Kadence Ashley

[Phone Number] [Email Address] [City, State]

Professional Summary

Dedicated and dependable professional with experience in behavioral health and corrections,

skilled in crisis support, client supervision, safety monitoring, documentation, and maintaining

secure environments. Strong ability to work under pressure, communicate effectively, and provide

compassionate care while ensuring safety, structure, and professionalism.

Professional Experience

Behavioral Health Technician SMA Healthcare

December 2024 February 2026

Responded to emergency service calls and assisted individuals experiencing behavioral health

crises

Completed intake procedures for clients entering behavioral health services, including gathering

information and supporting admissions processes

Monitored assigned clients through scheduled safety checks and documented observations

regularly

Obtained and recorded client vital signs as part of routine care and intake procedures

Facilitated structured activity groups to encourage engagement, participation, and emotional

support

Distributed hygiene products and assisted clients with daily care needs when necessary

Maintained a safe, supportive, and professional environment for individuals experiencing mental

health challenges

Correctional Officer Lowell Correctional Institution

March 2022 November 2024

Maintained care, custody, and control of inmates while ensuring facility safety and security

Directed inmate movement throughout the facility and ensured compliance with institutional

procedures

Monitored inmate behavior and responded appropriately to safety concerns or disturbances

Conducted routine supervision and maintained order in assigned areas

Enforced policies, procedures, and security protocols in a professional manner

Documented incidents and communicated important observations to supervisory staff when

needed

Skills

Crisis Intervention & Client Support Behavioral Health Monitoring Intake & Admissions

Assistance Vital Signs Monitoring Group Facilitation Safety Observation & Documentation

De-escalation Techniques Communication & Conflict Resolution Security & Supervision Time

Management Professional Documentation Team Collaboration

Education

[High School Diploma / GED / College Information]

Certifications (Optional)

CPR / First Aid Crisis Prevention Intervention (CPI) Correctional Officer Training Certification

Mental Health or Behavioral Health Certifications

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