Healthcare Administration & Patient Care Professional
Resume:
Carmela Zaragoza
*** ***** ** *** *******, CA ***37 +1-213-***-**** ************@*****.***
Professional Summary
Dynamic healthcare professional with 13+ years of experience in patient care and administrative support. Expertise in appointment scheduling, patient coordination, and medical documentation developed through roles as a Surgery Coordinator and CNA. Excels in multitasking, communication, and team collaboration, ensuring efficient and welcoming office environments.
Work Experience
Surgery Coordinator
Stevan R Clark Medical Office Los Angeles, CA
October 2021 to February 2026
• Scheduled elective surgeries and coordinated pre-operative appointments ensuring efficient patient flow
• Submitted surgery authorizations and referrals to specialists, maintaining compliance with healthcare protocols
• Managed patient scheduling for primary care and postoperative visits, optimizing provider availability
• Directed patients to complete necessary pre-operative workups, facilitating smooth surgical preparation CNA - Certified Nursing Assistant
Longwood Manor Convalescent Hospital Los Angeles, CA August 2017 to October 2021
• Provided direct patient care including assistance with daily living activities and responding promptly to patient needs
• Assisted patients with transportation to appointments, demonstrating strong interpersonal and communication skills
• Led team efforts to ensure coordinated patient care and support within the facility
• Supported patient comfort and safety through attentive care and effective communication CNA - Certified Nursing Assistant
Goldstar Rehabilitation and nursing center Santa Monica, CA October 2012 to April 2016
• Assisted patients with activities of daily living and responded to call lights, ensuring patient comfort and satisfaction
• Recorded vital signs accurately, supporting medical documentation and patient care records
• Facilitated patient transfers and mobility, maintaining safety and dignity
• Demonstrated effective communication skills in patient interactions and care coordination Education
License vocational nurse,CPR (Trade school)
Angeles College Los Angeles, CA
February 2014 to February 2015
Certified nursing assistant (Trade school)
Los Angeles job corp center Los Angeles, CA
June 2012 to November 2013
1. Certified nursing assistant
2. Home health
3. First aid and CPR
4. Fire safety
High school
Palmdale High School Palmdale, CA
August 2007 to May 2011
High School Diploma
Skills
Communication skills Medical documentation
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