People-Driven Service Leader with Results

Donna Deslauriers

***** *********, **********, ** *****

Email: *****************@*****.***

Professional Summary

Motivated and experienced professional with a strong background in sales, customer service, property management, and hands-on work environments. Proven ability to manage multiple responsibilities efficiently, build trust with clients and coworkers, and maintain professionalism in fast-paced settings. A dependable worker with leadership experience, strong communication skills, and a commitment to delivering results.

Experience

Sales Associate

Smoke Villa – Montgomery, TX

- Provided exceptional service and product knowledge in THC and smoke-related products.

- Consistently exceeded sales goals and received multiple raises based on performance.

- Maintained strong customer relationships and demonstrated deep understanding of merchandise and inventory.

Owner & Operator

Four Diamond Cleaning – Self-Employed

- Founded and managed a professional cleaning business maintaining a Five Diamond service standard.

- Delivered AAA-quality results, ensuring consistent client satisfaction and repeat business.

- Handled all operations, including scheduling, billing, and customer relations. Housekeeping Supervisor (Night Shift)

La Torretta del Lago – Conroe, TX

- Supervised and trained housekeeping staff to maintain resort-quality cleanliness.

- Ensured all rooms and facilities met brand standards for guest satisfaction.

- Managed nightly shift operations and addressed guest needs promptly. Shipping & Quality Control

Utex Rubber – Conroe, TX

- Oversaw shipping and receiving operations, ensuring accurate and timely order fulfillment.

- Conducted product inspections and quality assurance checks.

- Collaborated with warehouse teams for workflow efficiency and safety compliance. Warehouse Specialist

CADCO Auto Parts – Phoenix, AZ

- Managed full-cycle warehouse operations, including delivery driving and returns.

- Organized inventory, inspected shipments, and improved turnaround times.

- Maintained strong communication with dispatch and customer service teams. Skills

• Sales and Customer Relations

• Inventory and Warehouse Management

• Quality Assurance & Inspection

• Property and Team Management

• Scheduling and Operations Oversight

• Strong Communication and Leadership Skills

Contact this candidate