Healthcare Support Specialist with 3+ Years Experience
Resume:
St. Ann, MO *****
***************@*****.***
Bryla Thurman
SKILLS
Health care professional with 3 years of experience with extensive skills in communicating effectively with patients and coworkers,able to meet deadlines and multi tasks,and provide quality care to patients with challenging situations. Seeking a full time position on Days and or Overnight. EXPERIENCE
SSM Mercy Hospital — PATIENT ACCESS REP I
February 2023 - May 2025
● Patient information -Collecting patient identification, insurance, and payment information
● Appointment scheduling- Schedule appointments for consultations, diagnostic tests, surgeries, and follow-up visits
● Answer patient questions and address concerns
SSM Mercy Hospital — Cafeteria work
May 2022 - February 2023
● Cleaning eating and serving areas thoroughly
● Serving patients and family food and taking orders.
● Delivering food to patients' rooms all over the hospital. Raising Cains - Fast Food Server
MARCH 2020 - May 2022
● Time management is big because we have to get orders out on time
● Organization to make sure we don’t miss any of the items that the customer ordered
● Accuracy with counting money making sure that we give the customer the right amount of change back so that our drawer is not short changed.
● Customer service is big, treating customers and coworkers around me with respect. EDUCATION
● Riverview Senior High School — Graduate Class of 2022
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