Multifaceted Lab Technician and Customer Advocate

Tiera Hollis

Woodbury, NJ ***** +1-856-***-**** ***********@*****.***

Willing to relocate to: New Jersey

Work Experience

Asbestos Lab Tech

EMSL Analytical, Inc Cinnaminson, NJ

June 2025 to Present

• Maintained accurate records of test results, ensuring data integrity and compliance with regulatory standards

• Calibrated and maintained laboratory equipment to ensure accuracy and reliability of test results

• Performed various laboratory tests and procedures, including sample preparation, analysis, and documentation

• Troubleshot technical issues with instruments or assays, implementing corrective actions as needed

• Conducted quality control checks on reagents, supplies, and equipment to ensure optimal performance

• Managed inventory levels of laboratory supplies and reagents, coordinating orders to maintain adequate stock levels

• Participated in proficiency testing programs to assess the accuracy and precision of laboratory results

• Followed standard operating procedures (SOPs) for all laboratory processes to maintain consistency and quality assurance

• Ensured compliance with safety regulations by adhering to proper handling techniques for hazardous materials or biohazardous samples

• Analyzed experimental data using statistical software packages such as SPSS or SAS Customer Advocate I

CARVANA Delanco, NJ

June 2024 to May 2025

• Transported vehicles safely and efficiently to designated locations, adhering to all traffic laws and regulations

• Loaded and unloaded vehicles onto car carrier trailers using proper equipment and techniques

• Inspected vehicles for any damages or defects prior to transportation, documenting findings accurately

• Maintained accurate records of vehicle pick-up and delivery times, ensuring timely communication with dispatchers

• Collaborated with customers to address any concerns or special requests regarding the transportation of their vehicles

• Performed routine maintenance on car carrier trailers, including tire checks, fluid levels, and brake inspections

• Ensured compliance with company policies and procedures related to vehicle transport operations

• Managed a high volume of vehicle transports daily while maintaining a strong focus on safety protocols

• Coordinated logistics for multiple vehicle pickups and deliveries within tight timeframes

• Communicated effectively with team members, dispatchers, and customers to ensure smooth operations throughout the transportation process

• Implemented quality control measures to minimize the risk of damage during loading/unloading processes

• Demonstrated excellent problem-solving skills in resolving issues related to vehicle transport logistics

• Maintained a clean and organized work area at all times, promoting efficiency in loading/unloading processes

• Adhered strictly to federal regulations governing the securement of loads during transit

• Collaborated closely with other car haulers as part of a team effort in meeting delivery deadlines

• Provided exceptional customer service by addressing inquiries promptly and professionally

• Efficiently managed paperwork associated with each vehicle transport job

• Safely operated various types of car carrier trailers including open carriers, enclosed carriers, multi-carriers etc

• Maintained up-to-date knowledge about different makes/models/brands of vehicles being transported

• Conducted thorough pre-trip inspections of car carrier trailers to ensure roadworthiness

• Followed all safety protocols and procedures during the loading/unloading process Extraction Lab Technician

Curaleaf Hammonton, NJ

February 2024 to June 2024

Promoted from Lab Tech in 3 months

Extract THC from Marijuana using THAR machine

Process Concentrate for Distillate using EcoDyst Machine Efficient use of various lab equipment such as centrifuge, chemicals, and scales Knowledge of safety and proper practice and use of PPE Knowledgeable of marijuana strains, and terpenes

Scale Operator

EMR USA Metal Recycling Camden, NJ

May 2022 to July 2023

Package Handler

FedEx Ground Barrington, NJ

August 2020 to May 2022

Scan packages

Remove packages from trucks

Label packages

Sort packages

SWAK Packages

Assign Packages To Routes

IHOP server

IHOP Cherry Hill, NJ

June 2019 to March 2020

Serve guests

Server

Collingswood Diner Collingswood, NJ

March 2019 to March 2020

Serve Guests

Take Orders

Currency Management

Clean/Stock Food Areas

Inventory Stock

• Worked at a Diner

• Handled 10-15 tables daily

• Welcomed diners as they arrived

• Prepared soups, salads, drinks

• Checked on diners frequently

Education

Medical Assisting (Some College)

Lincoln Technical Institute-Moorestown Moorestown, NJ April 2026 to Present

Certified Medical Assistant

Business (High school)

Camden Academy Charter High School Camden, NJ

September 2004 to June 2008

Upper secondary education

Skills

Customer service Heavy lifting Upselling Word Microsoft Word Load & unload Laboratory experience Management Finished product defect inspection English Basic math Computer operation Leadership Telecommunication Warehouse experience Customer communication Front desk Clinical documentation Quality assurance within manufacturing Flexible scheduling Pet sitting Clear language communication Animal body language reading Time management Food Prep Manufacturing Warehouse Management HIPAA Sales Answering Phones Quality Assurance Dispatching Teamwork Cleaning Communication skills Driving Cooking Supervising experience Client onboarding Analysis skills Scheduling software Quality control defect detection Greeting customers Cash register Typing Hospitality Client interaction via phone calls Conflict management Serving Patient interaction Data collection iOS Manufacturing company experience Data entry Presentation skills Server Packaging Administrative Experience Negotiation Positive reinforcement Retail Sales POS Mobile applications Medication administration Warehouse management Chemical waste Appointment scheduling Food Service Communications Computer skills Store management Organizational skills Chemical hazards Restaurant experience Cash handling Food Safety Operating Systems Microsoft Office Mentoring Microbiology Kitchen Staff Inventory Control Customer Service Skills Retail sales Coordinate measuring machine Quality issues Windows Forklift Public relations Cash Handling Security fast learner Cannabis Organizational Skills Attention to detail Restaurant Experience Math Project Management Data analysis skills Employee scheduling software Leash handling Cash management Dog handling Dog walking Certifications and Licenses

Food Handler

Driver's License

Licensed Driver

Flagger

Certified in Flagging

Driver

OSHA

Certified in OSHA safety and HAZMAT safety

ServSafe

Certified in food safety

Voice/Telecommunications

Certified in installing, wiring, and configuring telecommunication systems food handler certificate

Additional Information

Authorized to work in the US for any employer

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