Healthcare Billing & Member Support Specialist

Tijayanna Dobbins

**** ****** ** ***********, ** 28677-6817 704-***-**** ******************@*****.***

Professional Profile

Results-driven, dependable, and hardworking professional committed to providing efficient, high quality customer service seeking career opportunities in the healthcare industry. Dedicated, empathic, professional seeking position in the healthcare industry to support quality patient care and community health initiatives. Committed to providing a collaborative team environment and making a difference in the lives of others by providing strong communication and care-focused support.

Proficiencies: MS Excel; MS Word; MS PowerPoint; Teams, zoom and outlook; Typing Speed: 45 WPM

Skills: Decision-making skills; Problem solving skills; Critical thinking skills

Languages: Spanish

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR)

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2025

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Experience

Boys and girls club – Statesville, NC

01/2025-Present

membership coordinator

enroll students

call for dues

upload information into the computer

Volunteer Experience

Boys & Girls Club of the piedmont. – Statesville, NC

05/2024-Present

membership coordinator

[Provided mentorship and structured environment for children]

[Serving as a positive role model, fostering confidence while building strong relationships with members and staff]

Contact this candidate