IT Systems & Project Leader with 25+ Years Experience

Brent W. Sparks

Email: ********@****.*** Mobile: 801-***-****

Professional Summary

Seasoned IT Specialist and Systems Analyst with over 25 years of experience in systems integration, infrastructure modernization, and enterprise-level project leadership. Proven track record of driving complex IT transformations, managing cross-functional teams, and delivering secure, innovative solutions. Recognized for strategic thinking, operational excellence, and collaborative leadership.

Core Competencies

Enterprise Systems Integration IT Infrastructure & Operations Strategic Planning Program & Project Management Cloud & On-Premises Systems IT Compliance Team Leadership Business Process Improvement Stakeholder Engagement

Professional Experience

Internal Revenue Service – Ogden, UT

IT Specialist – Systems Analyst GS-14 Jun 2007 – September 2025 (Retired)

- Led infrastructure reviews and implemented real-time monitoring, improving uptime and reducing resolution times.

- Directed migration to Enterprise fax system, boosting transcript deliveries by 15%.

- Spearheaded modernization of Transcript Delivery System under the Inflation Reduction Act.

- Awarded Commissioner’s Award for Online Get Transcripts Phase 2.

- Created standardized emergency outage and restoration protocols.

- Managed intake, prioritization, and execution of new IT work requests.

IT Specialist – System Administrator GS-12 Sep 1998 – Jun 2007

- Led Microsoft Exchange and Outlook migration, ensuring communication integrity.

- Managed hardware/software installations and version control.

- Designed and maintained management information systems.

Supervisory IT Specialist Mar 2003 – Jun 2003

- Launched and managed MITS Enterprise Service Desk.

- Improved customer service with data-driven metrics and resource allocation.

- Represented ITS on-campus policy board, aligning enterprise and local IT needs.

Education

Utah State University – Logan, UT Master of Business Administration (MBA) Jun 1996

Weber State University – Ogden, UT Bachelor of Arts in Finance Jun 1991

Certifications & Training

Operations Management, Leadership Development, Business Strategy, HR Management, Budget and Cost Analysis, SDLC principles

Community Involvement

- Fremont High School Lacrosse – Coach & Board Member

- Boy Scouts of America – Committee Chairman (Eagle Scout, Silver Beaver Recipient)

References:

Winn Stanger - Retired Director Weber State University Career Services 801-***-****

Carroll Hill – Supervisor Internal Revenue Service 571-***-****

Paul Wakefield – Retired United States Army 801-***-****

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