Charmaine Blackie - Customer-Focused Retail & Service Pro
Resume:
Rachel Charmaine Blackie
Contact
Scarborough, ON
M1N1J3
******************@*****.***
Objective
Dedicated and personable professional with a diverse background in Retail, Customer Service, and Manufacturing sectors. Possessing excellent interpersonal and communication skills, both written and verbal. Experienced in operating cash registers, handling customer transactions, and providing exceptional customer service. Skilled in answering telephone calls and delivering relevant information to consumers. Thrives in fast-paced environments, excels under pressure, and works effectively both independently and within a team. Proficient in computer use, with a typing speed of 45 words per minute. Committed, dependable, and eager to contribute to a dynamic team environment
Key Skills
Customer Service
Cash Handling
Communication
Telephone Etiquette
Sales Support
Team Collaboration
Computer Proficiency
Problem Solving
Attention to Detail
Adaptability
Experience
2019 – present
Private event coordinator and personal assistant • Willbee Fine Foods
I am a private event coordinator and personal assistant, managing and organizing exclusive events for a discerning clientele while also providing personalised support to meet their individual needs. My responsibilities include planning and executing events with utmost attention to detail, ensuring a seamless and enjoyable experience for my guests, as well as assisting with various personal tasks to enhance the client’s daily life.
2014-2017
Crew member • McDonald’s restaurant, Rhode Island, US
2009 - 2010
Cashier/Store Associate • Price Chopper grocery store
2008
Cashier/Store Associate • Loblaws
2006-2008
Manager • Aramark – Multiple properties including Starbucks and Booster Juice
Key Duties
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Managed incoming and outgoing telephone calls, addressing inquiries and providing relevant information.
- Assisted customers in selecting products and guided them to desired items, demonstrating product knowledge, and understanding of customer needs.
- Processed customer transactions accurately, adhering to cash handling procedures and policies.
- Maintained cleanliness and organization of work area, ensuring compliance with store standards.
- Supported merchandising efforts by stocking, rotating, and displaying products according to established guidelines.
- Contributed to achieving store goals for sales and profitability through attentive customer service and effective sales techniques.
Contact this candidate