Operations Leader - Freight & Logistics Expert
Resume:
Patrick O. McFarlane
Irvington, NJ 07111
*******.***********@*****.***
[Date]
Dear Hiring Manager,
I am writing to express my interest in joining your organization. With more than 20 years of experience in freight operations, logistics coordination, safety compliance, and team leadership, I have developed a strong track record of improving operational efficiency, strengthening customer satisfaction, and supporting high performance teams. I am confident that my background and commitment to excellence would allow me to make a meaningful contribution to your operation.
Throughout my career, I have led teams in fast paced, high volume environments where accuracy, safety, and service quality are essential. I have supervised dock operations, coordinated drivers and delivery routes, enforced safety standards, and ensured compliance with company and regulatory requirements. My ability to communicate effectively, solve problems quickly, and maintain a productive and safe work environment has consistently supported strong operational outcomes.
I am particularly drawn to opportunities where I can apply my experience to help streamline processes, support team development, and contribute to a culture of accountability and continuous improvement. I welcome the chance to bring my skills, professionalism, and work ethic to your organization.
Thank you for your time and consideration. I would appreciate the opportunity to speak with you further about how my experience aligns with your needs. I look forward to the possibility of contributing to your team.
Sincerely,
Patrick O. McFarlane
PATRICK O. McFARLANE
105 38th Street, Irvington, NJ 07111 973-***-**** *******.***********@*****.***
PROFESSIONAL SUMMARY
Experienced Operations Leader with 20+ years of expertise in freight operations, logistics coordination, safety compliance, and team leadership. Proven ability to optimize workflows, improve service quality, and maintain high-performance standards in fast-paced, high-volume environments. Strong communicator skilled in building customer relationships, training staff, and ensuring operational excellence.
CORE COMPETENCIES
• Operations Leadership
• Freight & Logistics Management
• Safety Compliance & Training
• Team Supervision & Development
• Customer Service Excellence
• Dock & Yard Management
• LTL Freight Operations
• Dispatching & Routing
• Facility & Equipment Oversight
PROFESSIONAL EXPERIENCE
FORWARD AIR / PACIFIC LOGISTICS CORP — Jamesburg, NJ
Operations Lead March 2013 – Present
• Lead daily dock operations and supervise dockworkers and per diem staff.
• Conduct safety checks, meetings, and ensure compliance with all policies and procedures.
• Manage inbound/outbound freight, routing, and customer delivery accuracy.
• Utilize Transport computer system; verify dims and piece counts.
• Coordinate drivers, trucks, and delivery schedules to maximize efficiency.
• Maintain a clean, safe, and compliant work environment.
TOWNE AIR FREIGHT — Elizabeth, NJ
Operations Supervisor July 2011 – August 2012
• Supervised dockworkers and personnel in freight loading/unloading.
• Assigned tasks for dock planning, setup, and workflow optimization.
• Ensured compliance with administrative policies, safety rules, and regulations.
• Managed LTL freight, billing, production, dispatching, and yard checks.
• Conducted safety inspections, accident interviews, and driver observations.
• Oversaw terminal operations to ensure customer satisfaction and cost control.
ESTES EXPRESS LINES — South Plainfield/Lakewood, NJ
Operations Manager July 2007 – April 2011
• Supervised dockworkers and support staff in freight handling operations.
• Scheduled and assigned tasks for dock planning and operational efficiency.
• Trained new employees and provided coaching and corrective action.
• Coordinated drivers, trucks, and delivery routes; maintained delivery records.
• Conducted safety inspections, accident reviews, and compliance audits.
• Managed LTL freight, billing, production, dispatching, and yard operations.
ESTES EXPRESS LINES — South Plainfield, NJ
Dock Worker August 1997 – July 2007
• Loaded/unloaded freight and transported materials to designated areas.
• Inspected packages and pallets for damage; documented invoices.
• Maintained a clean, safe, and organized dock environment.
• Secured gold seal shipments for timely and accurate delivery.
U.S. GENERAL SERVICES ADMINISTRATION — Newark, NJ
Security Officer January 1989 – July 1997
• Protected federal property, employees, and facilities including SSA offices and courthouses.
• Served as security escort for Federal Judges.
• Recorded all persons entering/exiting facilities; maintained incident reports.
E & D DENTAL MFG COMPANY — Hillside, NJ
Supervisor Foreman 1984 – 1989
• Repaired and maintained departmental machinery.
• Managed daily logs, monthly reports, and employee performance screening.
EDUCATION
• Tarrant Secondary High School — Kingston, Jamaica, West Indies
• Hillside High School — Hillside, NJ
• Barclay Career School — East Orange, NJ (Certificate)
References available upon request.
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