Dental Front Office

Michael Raj

937-***-**** ? ******@****.*** ? **** E. 86th St. ? Cleveland, OH 44106

Education:

The Ohio State University, College of Arts and Sciences Columbus, OH

Bachelor of Science in Neuroscience May 2025

? Specialization: Behavioral and Systems GPA: 3.86 / 4.00

? Honors Program

? DAT: 24

Case Western Reserve University, School of Dental Medicine Cleveland, OH

? First Year Dental Student May 2029

Work/Volunteer Experience:

Magnolia Dental Columbus, OH

Dental Business Assistant December 2024-August 2025

? Managed front office operations, including scheduling, appointment confirmations, insurance verification, and

patient payments in a fast-paced dental practice

? Demonstrated knowledge of PPO dental insurance, dental terminology, and Dentrix Ascend while ensuring

accurate patient records and efficient workflow

? Maintained a full hygiene schedule through effective inbound/outbound patient communication and strong

organizational skills

? Built strong patient relationships through professional communication, multitasking, and exceptional

customer service skills

Kettering Health Miamisburg Miamisburg, OH

Volunteer May 2022-August 2025

? Support residents in transferring from bed to wheelchair and vice versa

? Escorted patients, families, and visitors to their required destinations

? Provided reception support and give general information to visitors and families

Good Neighbor House Dental Clinic & Food Pantry Dayton, OH

Volunteer May 2023-August 2025

? Assisted in the maintenance and cleanliness of clinic

? Aided in maintaining the storage and inventory of the clinic

? Assisted other food bank personnel with maintenance and cleanliness of pantry.

? Received and recorded food donated to the food bank.

Involvement:

Student-Alumni Council The Ohio State University

Director of Student Engagement August 2023- August 2024

? Served as the primary point of contact between student groups and alumni, ensuring smooth

communication and collaboration.

Buckeyethon The Ohio State University

Alumni and Professional Development Coordinator November 2023 ? November 2024

? Stewarding and engaging our alumni and providing opportunities for General Body and Team Members to

develop themselves professionally

ASDA Case Western Reserve University

Advocacy Committee Member August 2025 - Present

? Assisted in organizing and executing advocacy initiatives to engage dental students in legislative and

professional policy issues.

Skills:

Technological Experience: Microsoft Excel, Access, PowerPoint, Word, Dentrix Ascend, Axium

Language Experience: English, Tamil, and Spanish

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