Dedicated With Versitile Skills

MONIQUE GLESS

970-***-**** *********@*****.***

www.linkedin.com/in/mrg7887

Dedicated and skilled veterinary technician with 11 years of experience in animal care, and one additional year of human pharmacy experience. Committed to ethical treatment with a strong sensitivity for human-animal bonds. Proficient in medical chart management, patient flow coordination, and AVImark use. Seeking to continue my work in a field building inclusive relationships with clients.

EXPERIENCE

Customer Service

Whole Foods Market Highlands Ranch, CO DEC 2024 – AUG 2025

• Efficiently ran the register to check customers out once they finished shopping

• Gathered carts from the parking lot when asked

• Ensured that floor mats were neatly stacked at the time of closing

• Kept the register area neat and clean

Veterinary Technician

Petco Fort Collins, CO JAN 2024 – AUG 2024

• Ran anesthesia during patient procedures, spoke with the attending veterinarian regarding the patient’s status

• Provided clients with estimated cost summaries for current patient care

• Checked expiration dates of medications and removed those which were already expired

• Worked to drive business decisions and reduce operational costs

Cycle Technician

Good Day Pharmacy Johnstown, CO APR 2023 – NOV 2023

• Dispensed medications for clients at long-term care facilities

• Designated as the backup supervisor for delivery room procedures

• Checked and corrected prescription labels as needed

Veterinary Technician

For the Love of Cats Veterinary Clinic Loveland, CO JAN 2013 – DEC 2022

• Performed day-to-day clerical functions, such as bookkeeping, answering phones, and invoice processing

• Provided gentle patient handling and restraint for examinations and blood draws, controlling safety, assisting the attending

• veterinarian, and minimizing stress during appointments

• Developed professional rapport with several clients and their pets

• Offered compassionate support and empathy for clients experiencing end-of-life care for their pets

• Executed regular maintenance of the clinic laboratory instruments, conducting monthly quality control assessments

• Named as the primary technician for monitoring anesthesia; vastly improved in skill and confidence through 10 years of experience

• Cleaned and disinfected surgical instruments between procedures; prepared surgical packs for autoclaving

EDUCATION

Associate in applied science (A.A.S.)

Bel-Rea Institute of Animal Technology JAN 2010 – DEC 2012

Completed Courses:

Anatomy and Physiology I & II, General Biology I & II, Nutrition Studies

Metropolitan State University of Denver AUG 2005 – SEPT 2009

SKILLS

• Client Education

• Procedure Billing

• Patient Records Maintenance

• Anesthetic Monitoring

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