Finance Student with Operations & Customer Service Experience

Emanuel Rangel

Houston, Texas • 832-***-**** • ************@*****.***

Professional Summary

Driven finance student at the University of Houston–Downtown with hands-on experience in customer service, leadership, operations management, and luxury automotive services. Proven ability to balance full-time work with higher education while demonstrating professionalism, adaptability, and strong interpersonal skills. Experienced in fast-paced environments focused on client satisfaction, operational efficiency, and team collaboration. Education

University of Houston–Downtown — Bachelor of Business Administration in Finance Expected Graduation: May 2027

Dulles High School — Graduated May 2022

Activities: Varsity Soccer (2019–2021)

Professional Experience

Loan Car Associate Sewell Automotive Companies

July 2024 – Present

• Coordinate vehicle logistics and customer service operations in a fast-paced luxury automotive environment.

• Manage client interactions professionally while ensuring efficient scheduling and vehicle readiness.

• Support operational tracking and account coordination responsibilities.

• Maintain exceptional service standards while contributing to overall customer satisfaction. Head Valet Sewell Automotive Companies

February 2024 – July 2024

• Led daily valet operations and assisted with team coordination in a high-volume environment.

• Delivered professional customer experiences while managing efficient vehicle movement.

• Demonstrated leadership, communication, and problem-solving skills under pressure. Valet Sewell Automotive Companies

August 2023 – February 2024

• Provided professional guest services and ensured safe and efficient vehicle handling.

• Built strong customer relationships through communication and attention to detail. Produce Representative H-E-B

September 2022 – August 2023

• Managed produce inventory and maintained quality standards in a fast-paced retail setting.

• Collaborated with team members to support efficient daily operations. Cashier / Parking Lot Assistant H-E-B

May 2021 – September 2022

• Handled customer transactions accurately while maintaining strong customer service standards.

• Supported front-end organization and store operations in a high-traffic environment. Sales Associate Plato's Closet

August 2020 – January 2021

• Assisted customers with retail purchases and maintained organized store presentation.

• Strengthened communication and teamwork skills through direct customer interaction. Bagger H-E-B

March 2021 – May 2021

• Supported front-end operations while providing efficient customer assistance. Skills

• Customer Service & Client Relations

• Leadership & Team Management

• Communication & Interpersonal Skills

• Operations Coordination

• Data Analysis & Organization

• Bilingual: English & Spanish

Leadership & Activities

• Completed Dale Carnegie professional development course

• Volunteer experience in community food drives

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