Versatile Administrative & Scheduling Professional

Rosemary Castillo

Duncanville, TX, 214-***-****, *****************@*****.***

A versatile, detail-driven professional with strong capabilities in scheduling, customer relations, and multitasking. Known for a proactive work ethic, excellent time management, and the ability to adapt seamlessly to new challenges. Committed to delivering high-quality results and supporting daily operations effectively.

Education

University of North Texas — Denton, TX Bachelor of Science in Business Analytics & International Studies Expected Graduation: May 2028

● Relevant Coursework: Data Analytics, Business Calculus, Microeconomics, Excel Applications.

● Certifications: Telecommunications Certification, Dual Banking Certification (In Progress).

Skills

-Leadership

-Microsoft Office/Docs

-Excel

-Scheduling appointments & Time management

-Teamwork & Collaboration

-Fast learner

Work Experience

Independent Childcare Provider 2022 – Present

● Manage daily schedules, activities, and safe environments for children of multiple age groups under minimal supervision.

● Maintain open, professional communication with families to build long-term trust and ensure consistent care.

● Demonstrate strong conflict resolution and adaptability when handling high-pressure or fast-changing situations.

Party Host & Gymnastics Coach Nova Gymnastics 2023-2024

● Led energetic group activities and coordinated event logistics to ensure safe, on-time, and engaging experiences for guests.

● Collaborated with team members to manage facility setup, customer relations, and crowd control during high-volume hours.

Office Assistant Segura’s Brother Concrete June 2022 – August 2024

● Managed daily office operations, including digital filing, document organization, and database management with high accuracy.

● Handled professional email correspondence and inbound phone calls, resolving customer inquiries and routing requests efficiently.

● Coordinated calendar scheduling and appointment tracking to streamline communication between clients and project teams.

● Provided high-quality customer service, maintaining a welcoming environment and building positive relationships with clients.

Volunteer Experience

Library Assistant

Duncanville Library — Duncanville, TX

(November 2023-June 2024)

● Assisted 50+ visitors daily with checking books in/out, locating materials, and answering questions

● Organized and shelved 200+ books and materials weekly to maintain accurate library inventory

● Supported library events and children’s reading programs with groups of 15–30 participants

● Completed administrative tasks, including filing, phone calls, and data entry, with strong attention to detail

Leaderships & Activities

● Historian, Art Honor Society – Documented club milestones and curated a fun, engaging, and collaborative environment for club members.

● Volunteer, Texas Food Bank – Collaborated within a team environment to sort, pack, and distribute food resources to individuals and families respectfully.

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