Fraud Compliance & Program Management Specialist

STACEY THOMAS

Richmond, California 817-***-**** ******************@*****.***

PROFESSIONAL SUMMARY

Results-driven Program, Compliance, and Administrative Specialist with over 20 years of experience supporting high-volume operations, investigative analysis, and regulatory compliance. Demonstrated expertise in risk assessment, data analysis, case development, and program execution within AML, BSA, and KYC frameworks.

CORE COMPETENCIES

1 Program Management and Administrative Operations 2 Management and Program Analysis

3 Logistics Coordination

4 Risk Assessment and Compliance Oversight

5 Fraud Investigations and Case Development

6 Data Analysis and Reporting

7 Process Improvement and Workflow Optimization

PROFESSIONAL EXPERIENCE

JPMorgan Chase Bank – Fraud Specialist / Inventory Management Analyst (2017

– 2025)

1 Conducted investigations into suspicious financial activity using transactional data and intelligence sources

2 Performed KYC, KYCC, and EDD reviews ensuring compliance with BSA and AML regulations 3 Prepared SARs and CTRs aligned with federal reporting standards 4 Analyzed transactions involving PEPs, high-risk jurisdictions, and adverse media 5 Developed standardized reporting templates improving accuracy and efficiency Walmart Inc. – Customer Service Manager (2003 – 2017) 1 Managed front-end operations, staff scheduling, and performance oversight 2 Reviewed transactions to identify fraud trends and escalated findings 3 Coordinated with law enforcement during investigations 4 Oversaw cash handling and reconciliations ensuring compliance 5 Trained staff and improved operational efficiency TECHNICAL SKILLS

LexisNexis, Accuity Online Compliance, Microsoft Excel, Word, Outlook, Transaction Monitoring, Risk Analysis

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