Sales and Customer Success Specialist resume title

Jason Aganon

Henderson, NV ***** +1-702-***-**** **********@*****.***

Professional Summary

Motivated sales professional with experience driving revenue growth through relationship-based selling and exceptional customer service. Proven success in prospecting, negotiating, and closing sales while consistently meeting or exceeding commission-based performance goals.

Work Experience

Customer Retention Specialist

Cox Communications Inc. Las Vegas, NV

February 2025 to July 2025

Resolve Customer Retention issues

Keep Customers services by selling value on product and company Also sell customer new services from Internet, TV, Mobile etc... Furniture Sales Associate

Walker Furniture Henderson, NV

October 2024 to February 2025

.Customer service.Help team.Fix Customer Issues

Sales Associate

Cox Communications Inc. Las Vegas, NV

October 2021 to July 2024

Assist customers in setting up services such as internet, cable and cell phones etc.

• Responsible for resolving all customer complaints and equipment issues

• Maximized sales transactions ex: upgrading internet and TV packages Dispatcher/Customer Service

Fidelity National Home Warranty Henderson, NV

March 2020 to June 2021

Dispatch orders from queue. Assist homeowners in getting service for various home issues. Sales Associate

Ashley Furniture Henderson, NV

November 2018 to October 2019

Provided Customer service

: Assisted customers in furnishing their homes. Offer company credit card and process application. Sales Associate

Conns Home plus Las Vegas, NV

August 2014 to October 2018

Prepared sales slips and sales contracts

: Served as a senior member of the customer service team by training new hires. Answering coworkers questions and encouraging adherence to company policies.

Sales Associate

Rc Willey Henderson, NV

November 2009 to June 2014

Prepared Sales Slips and sales contracts

: Trained and served as a peer coach for new sales associates. Education

Las Vegas, NV

August 2006 to May 2009

Upper secondary education

Skills

CRM software Initial Contact (sales skills) Systems & applications support Greeting customers Data management Phone communication Retail Sales Critical thinking Coachability Sales Customer retention Microsoft Excel Sales objection handling Email outreach prospecting Sales support Handling customer inquiries Typing Furniture Sales IT support Business development Analysis skills Customer support Customer relationship management (CRM) systems (technically supported) English Achieving sales targets Excellent people skills Upselling Customer service Call center software Dispatching Phone etiquette Active listening Live chat Data entry B2B sales Client referrals Cold calling Professional networking Call center experience Operations management Prospecting Remote Desktop Protocol (RDP) Test technical issue troubleshooting Languages

English

Additional Information

Authorized to work in the US for any employer

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