Seasoned Hospitality & Customer Service Leader
Resume:
Crizmon Topham
Sedona, Arizona 435-***-**** *******.**.******@*****.***
Professional Summary
Personable and highly adaptable professional with leadership experience across hospitality, golf operations, manufacturing, customer service, and team management. Known for a strong work ethic, hands-on leadership style, and ability to build relationships with customers, members, and coworkers alike. Core Skills
• Leadership & Team Management • Customer & Member Relations
• Hospitality & Guest Experience • Operations & Quality Assurance
• Event Coordination & Communication • Time Management & Organization
• Forklift & Machinery Operation • Problem Solving & Adaptability Professional Experience
Oakcreek Country Club — Membership Director, PGA Associate Sedona, Arizona Current
• Manage member relations and provide high-level customer service in a fast-paced golf and hospitality environment.
• Coordinate club communication, events, and member engagement initiatives.
• Develop marketing materials, promotional campaigns, and member-focused communication. Timberline Cabinet Doors — Molding Operator / Team Lead Cedar City, Utah 2014 – 2022
• Operated woodworking machinery including gang rip saws, molders, forklifts, and custom milling equipment.
• Managed workflow, quality assurance, and production standards across multiple custom molding profiles.
• Led and supported team members to improve efficiency, safety, and production goals. Winger’s Roadhouse & Grill — Manager / Cook
Cedar City, Utah 2011 – 2016
• Managed employees, payroll, inventory, and daily restaurant operations.
• Worked in high-pressure hospitality environments while maintaining strong customer satisfaction. Education
Canyon View High School — High School Diploma
3.9 GPA • National Honor Society • Golf & Soccer
Southern Utah University
Coursework in Business Management, History, and General Studies Professional References
JB Carter
Independent Day Trader
Greg Stevenson
Owner/Manager — The Hike House
Mike Bassarear
Police Officer
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