Customer Service & Sales Professional

CIARA GARCIA

561-***-**** ***********@*****.*** 311 S Broughton Ct

Professional Summary

Customer-focused professional with experience in retail sales, customer service, food service, and mobile technology sales. Skilled in communication, sales support, conflict resolution, multitasking, and building strong customer relationships. Dedicated to creating positive customer experiences and maintaining organized, efficient work environments.

Skills

Customer Service

Sales & Upselling

Communication

Cash Handling & POS Systems

Time Management

Conflict Resolution

Team Collaboration

Product Knowledge

Experience

Sales Associate – Apple Dreams Smoke Shop

January 2023 – August 2023

Assisted customers with product selection and recommendations.

Handled cash and card transactions accurately using POS systems.

Maintained store cleanliness, inventory organization, and stocked merchandise.

Provided friendly customer service while answering questions about products.

Shift Leader – Cinnaholic – Herndon, VA

January 2024 – May 2024

Prepared baked goods while ensuring quality and food safety standards.

Assisted customers with orders and handled transactions professionally.

Managed cleanliness and organization of the workspace.

Collaborated with team members to maintain efficient operations.

Sales Associate – T-Mobile

August 2024 – March 2025

Helped customers choose mobile devices and service plans based on their needs.

Demonstrated products and explained features clearly.

Processed sales transactions and maintained an organized sales floor.

Resolved customer concerns while building positive customer relationships.

Education

Westfield High School

Secondary School Education 2022 – 2024

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