Home Care & Dietary Support Specialist

THERESA

VILLAGOMEZ

**** * ******* **, ****** Indiana 47303

***************@*****.*** 773-***-****

Seeking new employment opportunities to leverage and implement my knowledge, skills, and abilities.

Delivering high quality performances and professionalism into daily operational tasks and activities. Looking for a professional positions to grow my knowledge, skills, and experiences.

WORK EXPERIENCE

Rescare community living December 2022- present

Provides direct care to those with intellectual and developmental disabilities.

Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.

Ensures client safety and maintaining a safe environment.

Reminds and assists clients with self-administration of medications (with proper training).

Encourages self-help activities.

Reports changes in client’s condition or family situation to administrators and supervisors.

Documents services provided.

Performs home management functions such as light housekeeping, laundry, bed making, and cleaning.

Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.

Accompanies clients to scheduled appointments and transports clients or running errands for clients.

Assists with toileting, including bedpans, urinals, and commode chairs as necessary.

Other duties as assigned.

UIC Hospital dietary aid

2022

Assists cooks with meal preparation, as directed. Washes hands before handling food to be served, before touching clean dishes and utensils, and after touching anything soiled.

Carries out certain duties routinely without direction such as wrapping silverware and filling condiment containers in the dining room.

Helps prepare, portion, wrap, cover, and refrigerate food for meal(s) assigned; for example bags bread, dips jelly/fruit/desserts, makes toast, pours juice and milk, makes coffee/tea, etc.

Sets up trays and serving carts according to established procedures, delivers to unit(s), and notifies Nursing.

Helps clear trays from dining room returned tray cart(s) scraping waste into trash cans.

Uses food preparation equipment properly, cleans and stores appropriately, and reports repairs needed.

Helps keep kitchen floor dry, wiping or mopping up spills, immediately.

Helps stocks supply shelves in storage area and may help check in deliveries.

Attends mandatory in-service education meetings and applies information to job tasks.

Reports any evidence of pests or rodents in kitchen area to Dietary Manager.

Maintains exemplary customer service principles for efficient food preparation and delivery.

Assures personal compliance to all state and federal regulations including blood borne pathogens, infection control, use of hazardous materials, and fire safety. Assures personal compliance to patient’s rights.

Complies with schedule as established by Dietary Manager.

Other duties as may be assigned.

Cashier

Babies R

2016 to 2017

Promptly greeted and assisted customers, provided professional customer service, ensured their needs are met, and responded to inquiries with accurate information.

•Maintained cleanliness within the store to assure easy access to products for customers.

•Resolved complaints utilizing problem solving, decision making, and critical thinking techniques.

•Conducted inventory control procedures to manage inventory supplies and replenish as needed.

Manager

Zacaguisos

2015 to 2016

•Fulfilled server position by providing professional customer service during customer interactions, presenting the menu,taking accurate orders, and serving tables in an efficient manner.

•Conducted inventory control procedures of the cash registers to document available currency.

•Oversaw the restaurant's Facebook page that included content development, attracting prospective customers, and promoting sales and products.

•Managed employees by monitoring their performances, assuring all employees met company expectations, and providing feedback for improvements.

Labor Associate

Postal Enterprise 2014 to 2015

• Responsible for packaging bathroom products and working

VAK machines in an efficient manner.

DoorDash 2020- 2022 Delivery Driver

•Driving a company vehicle to deliver food or other items to customers in a specific location

•Communicating with dispatchers regarding delivery details such as drop-off points, addresses, phone numbers, and names of customers

•Gathering payment from customers for their orders

•Maintaining cleanliness of the vehicle and checking fluid levels during each shift

•Following all traffic laws to ensure safety while driving

•Keeping records of deliveries made each day, including mileage and time spent in transit

•Delivering food by walking to customers’ homes or businesses, carrying bags of food, and ringing doorbells to announce their arrival

•Talking with customers to answer questions, accept orders, and arrange deliveries

•Delivering items such as flowers or dry cleaning, often using a company van fitted with shelving units

•Communicating with dispatchers regarding delivery details such as drop-off points, addresses, phone numbers, and names of customers

•Gathering payment from customers for their orders

•Maintaining cleanliness of the vehicle and checking fluid levels during each shift

•Following all traffic laws to ensure safety while driving

•Keeping records of deliveries made each day, including mileage and time spent in transit

•Delivering food by walking to customers’ homes or businesses, carrying bags of food, and ringing doorbells to announce their arrival

•Talking with customers to answer questions, accept orders, and arrange deliveries

•Delivering items such as flowers or dry cleaning, often using a company van fitted with shelving units

EDUCATION

High School Diploma

Fields Lab School

SKILLS

•Customer service

•Inventory

•Inventory control

•Order processing

•Data entry

•Customer relations

•Content development

•Performance management

•Team management

•Team Member

•Fast Food

•Food Prep

•Food Service

•Computer proficiency

•Leadership experience

•Communication experience

•People skills

•Problem solving abilities

ADDITIONAL INFORMATION

PROFESSIONAL SKILLS:

• Professionalism, Excellent Communication, Adaptability, Customer Service, Team Collaborative,

Inventory Control, Organizational, Data Entry, Customer Relations, Team Management, Leadership,

Performance Management, Social Media Management, Content Development, Order Processing

Contact this candidate