Administrative Clerk and Title Clerk - Office Operations Specialist
Resume:
**** ******** **. *****: 740-***-****
Marion, Ohio 43302 E-Mail: ****.********@*****.***
Kyle L. Woodrum
Education Tri-Rivers Career Center 2000-2002
Marion, Ohio 43302
Completed two-year Business Program
Marion Harding High School 1998-2000
1500 Harding Hwy E.
Marion, Ohio 43302
Graduated June 2002
Experience Delaware County Clerk of Courts Sept. 2018 - Present
Domestic Division
Deputy Clerk
117 North Union St.
Level 300
Delaware, Ohio 43015
Phone: 740-***-****
Duties: Receiving, processing and docketing both paper and electronic case filings.
Receipting payments for court fees, fines, restitution and other transactions. Scanning
and archiving all documents related to case filings. Maintaining all documents in case
files. Monitoring records according to retention schedules. Communicating with the court
staff and other local agencies. Work consists of moderately complex and varied tasks
requiring application of laws, rules, regulations and procedures.
Other Job Requirements: Ability to operate a variety of office equipment such as
computer, copier, telephone, calculator, high-speed document scanner and other
necessary equipment. Manual dexterity, talking and hearing on the telephone, viewing a
computer screen. Light to moderate physical work like moving boxes, shredder bags,
large files and other items that may weigh 30 pounds.
Delaware County Clerk of Courts Aug. 2016 – Sept. 2018
Title Clerk
2079 U.S. 23 North Suite 1
Delaware, Ohio 43015
Duties: Responsible for all Administrative functions of the office. Process vehicle and
mobile home titles as a deputy clerk. Notarize titles and other title documents. Answer
phone calls. Provide customer service to the public. Process and file all title documents.
Advance America Sept. 2014 – Aug. 2016
Center Sales Manager
179 S. Sandusky St
Delaware, Ohio 43015
Duties: Offers financial products such as secured and unsecured loans, money
transfers, tax preparation, and card services. Responsible for the effective operation and
continued growth of the center with direction from the Division Director of Operations.
Ensures that each team member is trained in all procedures, policies, products, and programs. Provides exceptional customer service and attention to detail. Responsible for
building sustainable customer relationships with successful delivery of customer service
and monitoring customer satisfaction. Promotes employee engagement teamwork and
job satisfaction through continued coaching and development.
Cash America Feb. 2012- Sept. 2014
July 2006 – Nov. 2009
Lead Customer Service Rep./Shift Leader (Management)
1299 Mt. Vernon Ave.
Marion, Ohio 4332
Duties: Responsible for the day-to-day operations of the pawn shop. This includes
leadership and development of all shop personnel, meeting stated financial goals,
satisfying customer relations standards, and maintaining company standards. Promote
and foster a customer friendly atmosphere to facilitate successful pawn and sales
transactions. Manages the placement of pawned merchandise in appropriate areas and
ensures security of customer’s pawned assets. Excellent customer service and phone
etiquette.
Captain Jack’s Goodtime Tavern
Waitress
8505 Greig St. April 2010 - Nov. 2011
Sodus Point, NY 14555
Duties: Customer service, take orders, prepare food, answer phones.
The Frederick C. Smith Clinic, Inc. Oct. 2002 – Feb. 2006
Records Clerk
6 Lexington Blvd.
Delaware, Ohio 43015
Duties: Filing, data entry, preparing records for appointments, answering phones,
sorting mail, and copying and faxing records to doctors.
Tri-Rivers Career Center June 2001-June 2002
Office Assistant
2222 Marion-Mt. Gilead Road
Marion, Ohio 43302
Duties: Filing, copying, assisting with attendance, sorting mail and answering phones.
Activities School Choir 1998-2000
Business Professionals of America (BPA) 2000-2002
Class Vice President for BPA 2000-2001
Word Processing competition-BPA 2001
Management competition-BPA 2002
Skills Human Resource Foundations
Sales
Payroll and Related Records
Office Technology/Communications
Records Management
2 Customer Service
Financial Services
Word, Excel, PowerPoint, and Access
Certifications State of Ohio Notary Public 10/2012 – Present
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